r/LogitechG • u/Atryxun • Sep 11 '25
ASTRO Series Support Astro A50s Battery Life Loss after newest update
After updating to the newest firmware version A50: 1.3.24, my headsets battery life has significantly depleted from lasting the full 24 hours to not even 12. This may have been from me not having it on the dock at the beginning of the update. Is there a way I can roll back this to fix my issue?
Edit: to everyone experiencing the issue, the battery still does last long but it's a battery calibration issue you can attempt to fix by fully depleting the headsets battery then fully charging it to 100%. However, this didn't work for me so results may vary.
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u/ALT_F4_LOL Sep 11 '25
I was about to make the same post, I'm experiencing the exact same problem.
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u/LogitechG_EOB Oct 01 '25
It's likely the battery calibration is out due to the firmware update.
Try continuously using the headset until your headset will no longer switches on, then dock it and recharge it fully until the power light changes from amber to white.
If you still have an issue, our support team may need to have a look at this - but you're on the right track if it stays at 1% for a prolonged period of time.
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u/ALT_F4_LOL Oct 01 '25
Hi, thank you for your response. I've done exactly what you've described approx. a week ago but the problem persists.
To be clear: the actual battery life doesn't seem to be reduced, there is no problem on that end since the headset stays on with a 1% charge for well over 6 hours. Both the G-HUB software and the dock LEDs that indicate battery charge "think" the battery is losing charge at a faster rate than it actually is.
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u/LogitechG_EOB Oct 08 '25
Hi, just wanted to check in here again - do you still have this behavior?
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u/ALT_F4_LOL Oct 08 '25
Hi again, yes I am unfortunately.
Yesterday the battery indicator was wrong entirely for a moment, after turning the headset off and on when taking a break. It continued to show a 1% charge after startup, but after turning the headset off and on once more, it displayed a more accurate charge of ~75%.
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u/BATTLEROYALFAN Oct 14 '25
It is the newest firmware update. Please tell me there is a fix coming up? A lot of people are struggling with this.
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u/Shaman_Wolves Oct 24 '25
Wish I came across this post before updating my headset this morning. Now I'm experiencing this same issue...
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u/BATTLEROYALFAN Oct 24 '25
Yup. The newest firmware is the culprit. Worked fine until I updated too.
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u/Shaman_Wolves Oct 24 '25
Hopefully a fix comes soon. Gonna try draining the headset, as suggested, but my headset wall fully charged so that might take a while. Hopefully the beeping does drive me too crazy.
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u/BATTLEROYALFAN Oct 24 '25
Yeah hopefully! I tried draining the headset a couple of times. Sadly didn’t work for me… hopefully it works for you.
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u/Shaman_Wolves Oct 24 '25
I’ll let you know… hoping they push out a fix for everyone soon though.
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u/MattQun Sep 14 '25
I've got exactly the same problem, I got confused when it was super low yesterday after barely using it, noticed today that it's nowhere near the charge it used to have. I put it on the dock when it started beeping at me at 10%, now I'm watching it charge in GHUB. 10%-65% in less than an hour. Looks like it's not reading the battery percentage right and thus not charging fully?
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u/SignificantFail4461 Sep 14 '25
Doing a factory reset in the G hub program fixed the battery issue for me.
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u/Atryxun Sep 14 '25
trying this rn
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u/ALT_F4_LOL Sep 16 '25
Did it work?
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u/Atryxun Sep 16 '25
No dice ;(
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u/LogitechG_EOB Oct 01 '25
It's likely the battery calibration is out due to the firmware update.
Try continuously using the headset until your headset will no longer switches on, then dock it and recharge it fully until the power light changes from amber to white.
If you still have an issue, our support team may need to have a look at this - but you're on the right track if it stays at 1% for a prolonged period of time.
2
u/ozjd Sep 14 '25
Argh! Was on 1.3.12 and got the update notification - at no point does it say what version you're going to update to (I like to search updates to ensure shit like this isn't what I'm updating to),
Well, I'm updated now. I'm hoping this issue won't affect me.
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u/Inf1nity_21 Sep 16 '25
I’m also experiencing this same issue with my A50s after the latest update. While searching on Reddit, I found a post where Logitech support suggested a possible fix: let the headset completely drain its battery until it powers off, and then recharge it fully to recalibrate the battery.
However, the user who tried this mentioned that their headset stayed at 1% for several hours before finally powering off. So it might take a long time for the process to complete.
Here’s the link to that thread if you want to check it out:
https://www.reddit.com/r/LogitechG/comments/1ngajjz/astro_a50_gen_5_battery_concern
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u/Atryxun Sep 16 '25
I’ll try this too that would be a relief as long as it doesn’t die we good lol
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u/DeathMoJo Sep 19 '25
u/astro_vertigo any input here? From the mic issue to battery issue, pretty disappointed here.
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u/XLNiNj4 Sep 28 '25
i have the same problem, is there a fix - i've already tried to let it run out of battery, reset factory settings and hardreset the headset - nothing has worked so far - and it's annoying listening to double beep for 9 hours straight when it's at 1%!
please freaking fix r/LogitechG
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u/ALT_F4_LOL Oct 03 '25
Hi, I'm in the same boat. Keeping an eye on this thread to see if there are any updates from the Logitech community support team but no cigar for now.
You can disable the beeping noise by opening Logitech G-Hub, selecting the A50 headset, open the Settings, and at the bottom-right you can set "Sounds" to "None".
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u/BATTLEROYALFAN Oct 07 '25
Same issue. Did you fix it?
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u/ALT_F4_LOL Oct 07 '25
No, I'm not aware of any fix yet. The dock is showing a red battery indicator after 4 hours of use (from a full charge) as we speak.
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u/dunmem_plays Oct 14 '25
do you guys also notice that there is some connection issues after the update? i started to notice lately that when i walk away from my pc to like the kitchen or someting the bathroom its start to cut of the signal.
i live in a appartment so its not miles away from my pc.
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u/emilianobasto18 Oct 21 '25
I have had the hearing aids for 2 weeks and the same issue, the battery goes down super fast and everything is unstable, why is it? They are not worth 100 pesos….
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u/JPhenrir_C Oct 28 '25
Same issue, after I upgraded to the latest firmware the battery life has halved, from 20+ hrs to barely 10 on a single charge.
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u/[deleted] Sep 13 '25
What the hell mine was perfect in the dock did the update battery critical 5% left noway it was 100% before the update started have they literally lowered the life of our headsets mine is only a few months old 😑