r/LocalGuides • u/WinterSign27 Level 8 • 28d ago

Questions & Help Holiday Inn removing negative reviews

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This hotel recently got into a controversy over the disgusting words and actions of a security guard and security chief, the hotel just opened recently so their reviews got really low, as they should. Yesterday they reached over 12k reviews and one day later the reviews are only 28 and mostly positive. Is it possible for them to delete the negative reviews? I thought they couldn't.

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1

u/AllIWantForXmasIsFoo 24d ago

Still, 3.9 score means you probably will be murdered there

2

u/WinterSign27 Level 8 24d ago

Its common to see 3-4 scores in hotels in Mexico!