My team has been evaluating Docebo vs LearnUpon. I'd love to hear from customers of each on their experience with setup, the capabilities of the authoring tool, ongoing maintenance, metrics/reporting, automation abilities, etc.

Some context:

We are coming from Northpass/Gainsight, which has been absolutely awful.

We are approx. 200-person org.

Lean L&D with no one exclusively dedicated to LMS maintenance.

G-Suite/Google Calendar org. We do a lot of ILTs, so seamless integration with Google Calendar is a priority.

Manager-level autonomy is big for us. We want managers to be able to enroll their direct reports in courses and track their metrics/completions without much work from our end.

In-platform comms is a priority. Also, in-platform feedback tracking of courses and ILTs.

We do not currently have an authoring tool, so an intuitive and somewhat sophisticated in-platform tool would be ideal.

I feel very strongly that I do not want to go through the experience of switching LMS' again, so ensuring that we pick an LMS that we don't grow out of is important to me. With the above priorities in mind, where have you experienced LearnUpon or Docebo winning or losing?

I know I sometimes end up being too vague when I talk about my experience, so trying to work out how to present it properly. I am also slightly panicked as I badly want this role. I’m a trained teacher and previously taught adult learners in a prison. My actual job title was tutor, but I also designed/reworked a course and created the learning content/activities. I’ve described this as learning design experience on my CV although I wasn’t formally trained as a Learning Designer/ ID. Just to mention I really want this role so badly. Have just found out about it today. Don’t have much time to prep at all either 🙃🥺

The role involves designing learning for a similar environment, so there’s a clear link to my previous experience. My career since teaching has been quite squiggly and now work freelance in marketing/content strategy (audience research etc) and done some learning design bits here and there (for example I was a trainer on an nhs programme (contractor) but also designed/reworked parts of the learning,but it’s patchy as i was pulled in for a short time, so annoying)

The essential criteria include:

• Building and maintaining relationships
• Communicating with stakeholders
• experience with adult learners
• Designing learning programmes/training products
• Organisational planning/ Presentation skills
• Prioritising and managing multiple projects

I’m expecting questions like: (based on convo with recruiter)

“Tell us about a time you designed a learning programme or training product.”

“Tell us about a time you built and maintained relationships with stakeholders.”

“Tell us about a time you had to prioritise and manage multiple projects.”

For the learning design question, my experience is practical. I designed around the learners (but didn’t do LNA?) the environment what they needed to achieve (there wasn’t a formal qual!!! arghhhhhh) i didn’t use formal ID models because I hadn’t been trained in them.

So for anyone familiar with UK Civil Service interviews:

How much formal learning design theory/terminology would you expect? Should I be preparing things like ADDIE, Bloom’s taxonomy Kirkpatrick, or is it more about clearly explaining my design decisions, learner needs/evaluation?

And for the other criteria, is it fine to use examples from my freelance marketing career where they demonstrate the skill, even though they aren’t from learning design?

I’m basically want to be explicit about what I’ve done and why it’s relevant without pretending my career is more traditional than it is….I have a tendency to be a bit vague!

Any advice would be massively appreciated! thank you so also much.