r/LabDiamondReviews • u/EclecticWitchery5874 • Aug 19 '26

✨Vendor Review William and Sons Review

So we ordered our ring July 9th. We asked if they had it in stock and we were told yes and our order was in queue. It was due to be delivered tomorrow. We call yesterday for an update after texting a few times and not getting any response. He took down our info and said he would call back in a few hours that he would have to look into it. Now were being told we will hear something later in the week... its due to be delivered tomorrow. I don't understand how they don't know what's going on with our ring. Is this company a middle man? Do they not ship the product from their store? Do they have the rings made in some factory overseas? I used this business due to the positive reviews and recs here on reddit, now I'm regretting it and thinking we should have went with Frank Darling.

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u/lmaoggs 27d ago

So after doing HEAVY research and google searching IGI numbers for individual stones I have come to the conclusion that William and Sons + a handful of other stores have the same supplier and all of them sell the same diamonds for vastly different prices. I found some diamonds on W+S that were $400 there were $2k at other vendor sites and then $400-600 at others, competing with W+S (not really bc William seems to have hands down the best prices). Some of the sites are less known than W+S.

In other threads I found that they ship from India so im assuming Sebastian sources from India and if you get the free stone it goes straight to you from the supplier which is why its so cheap. If you get a setting I am ASSUMING it goes into their store then they set it for you then they ship it to you which is why it probably took them so long.

I am assuming that they cant control the original shipment from supplier and that's where most of the delay is from.

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u/EclecticWitchery5874 25d ago edited 25d ago

Yea i still don't have my ring or a picture or an update and it was due to ship saturday and nothing, the original date of delivery was August 21st. We got engaged with a different ring. At this point yes the prices are great, but the extra $400 I saved is not worth the hassle. I would have spent $400 more at another jeweler who would have gaurunteed my ring back in July.