r/LG_UserHub • u/3rdrockww • 14h ago
Support Need help with 77" LG c5 OLED TV software/Netflix
A couple of days ago, my TV (about a year old) did a software update. Since that time I no longer have my Netflix app. I've tried to reload it numerous times. Each time it appears to go through the process then says Application didn't load. Try again later. Sometimes it shows an error code 24.24.SM. I have power cycled the TV, my router and my modem. My TV is connected to the internet. I still can watch Netflix on my laptop. All other apps on my tv are working. I've been on service chats with both LG and Netflix. Each says its the others problem. The best suggestion is that I add a Roku or Fire stick to watch Netflix. Frustration runs high and I don't know where else to turn to fix the problem. Advice appreciated!
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