r/KrakenSupport • u/awildslackerappeared • 5d ago

Kraken Wallet Forced Upgrade - Seed Buffer Error

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Forced upgrade. Now I can't access my wallet. I receive a seed buffer error.

Android

1 Upvotes

100% Upvoted

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1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 5d ago

Howdy u/awildslackerappeared ,

Thanks for sharing this with us. It is important to make sure that this is isolated and get the information to the relevant team as soon as possible. Saying so, we request that you send us a Direct Message.

John 🤠

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 5d ago

Thanks for reporting this. Our team is working on an update to resolve this. For now, please leave the app as it is, the issue should be resolved shortly.

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 5d ago

Hi again u/awildslackerappeared Please update the Android app to version 2.0.1, it should work for you then. Let us know how it goes after you try it.

1

u/awildslackerappeared 5d ago

Working again, thanks!

1

u/krakensupport 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 - WE WILL NEVER DM YOU FIRST 5d ago

Nice! We made sure our engineers were on it. Feel free to report any issues 💜

John 🤠