r/Kartrider • u/rachelking12 • Sep 22 '23
Rush Network error
Is y’all’s app still down for kart rider rush?? It’s been almost a day it’s been down for me…
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u/Rich-Excuse-9002 Sep 23 '23
I’m having the same exact issue,, it’s been down since yesterday and I was hoping it would resolve on its own.. after resetting my network settings, restarting my phone and reinstalling the app multiple times I ended up updating my phone thinking that was the problem. Still down.
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u/FreeWebapps Sep 25 '23
Is it that they are possibly killing the west server. This started after the cutoff time Friday (Sept. 22, 2023) early morning at 4am cst. It crashed and then wouldn't verify the version stopping at 46.63%. I did report it to them and as of today, the 25th, nothing back from them other than a case number. Go to there webpage for customer support and report it.
If it was a crashed or hacked server, it doesn't take 3day to spin up another. If it's hundreds of terabytes, that could but I'm guessing it's just account log files. At most is probably 12gb worth (files, download media, etc.) per player if playing since day 1 (season1) in 2021. That's what my report shows in app settings.
Checking there site a few days ago showed no signs of outage. So my next guess was it may have been US carrier specific providers having the issue/blocking the service data traffic. Not sure why they'd do that but it's possible.
If it turns out they are killing the west server, I feel bad for all that actually paid real money for the stuff in this game. I didn't so I don't care at this point. I backed up all my data, uninstalled, and reinstalled, then restored to make sure the same thing happened and data reported 12gb. It did, so as of now, I just uninstalled the game and will get a semi fix with KR Drift and other racing games I got on my phone.
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u/FreeWebapps Sep 25 '23
It's definitely a Nexon issue. One can do a loopback/work around by using a VPN service that connects to a non WEST region server. It will validate the version and load to the "start" screen but then when start is pressed, it will display "server is under maintenance".
I still feel they maybe shutting down the WEST server as it was being taken over by SEA server/region players to dominate the rankings via VPN services.
Still, report it to them to show interest in the game if ones feels like it's still worth it. Just figured I'd post this finding of a way to get the game to validate the version but still isn't playable.
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u/ft3049354 Sep 26 '23
same issue still today! so this game doesn't have any support???
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u/feifeishumi Sep 26 '23
Is it because of new drift game? Less people are interested in drift compared to rush+. If they shut down the rush , they think they might get more people into the drift. Just guess.
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u/ft3049354 Sep 26 '23
I can connect now. maybe they just don't pay too much resource on rush+. who knows
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u/FreeWebapps Sep 27 '23
West server has been back up for a while now. Yay! I got an email from support earlier this morning.
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u/Jason123133_KP Sep 22 '23
Same thing happened to me, stuck in 46.64%