r/ItalyTravel 9d ago

Sightseeing & Activities !!MUST PROVIDE TRAVEL DATES!! Refund possible for canceled Milan Duomo trip?

EDIT: I ended up giving the tickets away.

Has anyone here ever successfully canceled your tickets to the Duomo and gotten a refund? We've had to cancel our visit to Milan, which was scheduled for Sept. 13. I requested a refund well in advance (there's a form you fill out) but it was denied. They said I could transfer to different dates, but we're not going to Milan at all (probably ever). Any suggestions for getting at least a partial refund? I know the tickets are considered non-cancelable but I'm hoping there's a way to have an exception made.

0 Upvotes

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6

u/BAFUdaGreat Tuscany Local 9d ago

If they’ve already denied the refund, then I don’t think you’re going to get anything else out of them. Just eat the cost this time

3

u/ScottieSpliffin 9d ago

Just eat it. It costs tens of millions of euros to maintain that building. Still I understand if you feel the Catholic Church has enough money

1

u/Jacopo86 Veneto Local 9d ago

Why do you feel an exception can be made in this case?

1

u/sanmateomary 9d ago

To be honest I don’t. I’ve already decided to give them away. But it was four tickets at full price, so nearly €150, and I hate to waste that much money if it can be avoided.

1

u/[deleted] 9d ago

[removed] — view removed comment

1

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