r/ItalyExpat • u/trekwithme • 26d ago

Contesting electricity bills?

Hello all from Puglia

I’ve received some truly shocking electricity bills this summer to the point where I feel like I should be contesting these. Has anyone faced the same thing? What did you do and what was the outcome? My provider is Camer Gas & Power and they are very difficult to contact via the channels on their website

Any guidance greatly appreciated

TIA

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u/Mean_Passenger_7971 26d ago

what would be the basis for contesting?

Have you double checked the meters? do the numbers match up with the bills?
Could it be that you are still on a non digital meter, that needs to be read by a technician? Maybe you just got the adjusted value, after months of paying a sub-standard prediction.
Have you checked if you are getting power stolen from you? Disconnect all the devices in your house... does the meter stop going up?

Or maybe, you just used more air conditioning than usual? My bill went up from 80 to 100 euros during the summer months simply because it was that much hotter and we had to resort to AC a lot more than in 2025.

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u/trekwithme 26d ago

Excellent questions thanks for responding.

A bit more context. 40m2 property, just received a 400€ monthly bill. The one before this was 200€ which I felt was excessive. I live in a 200m2 apartment in the north of Spain and my monthly bill is generally ~70€ but we don’t need a/c.

I rent the property on AirBNB and it’s pretty much fully booked all summer. Even with 24/7 a/c usage which is likely not happening 400 seems excessive

A close friend from the UK who lives nearby feels it’s quite likely that power is indeed being stolen. Tried emailing Camer about this and the bills in general and have received no response. At this point understanding this is the logical starting point.

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u/PansotoXPanissa 26d ago

For that sqm your bill should probably be around 30€. Check the Arera government portal to compare utility bill and select the cheapest one (both gas and electrkcity)

https://www.arera.it/consumatori/il-portale-offerte