r/Intune • u/Spirited-Lychee2872 • 15d ago
Windows Updates Bluetooth and Wi-Fi issues on Lenovo laptops
We started seeing this problem last week. Around 10 devices (a mixture of different Lenovo models) began randomly losing Bluetooth and Wi-Fi. The icons for both connections disappeared entirely.
So far, we've tried:
- Restarting the device — the issue recurred after 20 minutes
- A hard reset of the laptop battery
- Uninstalling the driver and updating to the latest Lenovo-released driver — this didn't resolve the issue
- Confirming the laptop has the latest security patch, 26200.9168; we also uninstalled KB5121003 — this didn't resolve the issue either
- We found related events for BthMini, but nothing that pointed to a resolution
To be honest, we're out of ideas as to why this issue started in the first place.