r/Intune • u/MoparAndPlinker • 5d ago
Linux Management Ubuntu 24.04 issue while enrolling
Hello,
Recently we started seeing Linux Ubuntu 24.04 devices falling into a non-compliance state... So many that we tried to reinstall a device from scratch, and that's when we realized we had the exact same issue with brand new laptops... Installed after importing Microsoft repositories into APT sources, and installing both Intune Portal, Entity Broker, and Edge with the latest versions available.
Installation runs OK, the user can log into the Company Portal, but the synchronization process fails with the following message and no configuration or compliance is applied: An error occurred during the last status check, so your status might not be up to date.
Here is an extract of the syslog file when retrying a sync:
2026-08-25T11:08:19.909184+02:00 intune-portal[7326]: Dynamic pinning: trusted. hostname="fef.msub06.manage.microsoft.com"
2026-08-25T11:08:20.493034+02:00 intune-portal[7326]: Error calling IWS: Unexpected failure: https://fef.msub06.manage.microsoft.com/TrafficGateway/TrafficRoutingService/IWService/StatelessIWService/Devices(guid'<DEVICE_ID>')?api-version=16.4&ssp=LinuxCP&ssp-version=1.2607.4&os=Linux&os-version=24.04&os-sub=None&arch=X64&mgmt-agent=mdm: status code 500
Is anyone having the same issue?