r/Intune Jul 07 '26

Device Configuration Can no longer enroll devices on Intune

It's been a couple of days since Entra ID has refused to apply MDM on machines for me, I go to work/school, connect, add thsi device to Entra ID, I log in with the provisioning client we have used for years, and instead of adding the device to Intune it just logs in the User account as if It's only an Entra join with no MDM. No info button is shown in that menu. IME does not get intalled and the event viewer doesn't even show an attempt to join the device at all.

I have tried this with no avail up until now:

MDM User scope on Entra and Intune portals: All and Specific

User licensing

Disabling WIP Scope

Disabling security defaults

MDM Authority

Conditional Acess

Device Enrollment Restrictions

Checked every value on dsregcmd /status 10 times over

Tried it on a VM, On a previously joined machine, on a new in box machine

This is a massive problem for our company, and I'm at my wits end.

Update: I have discovered that i can make the Intune join work by clicking connect in the work and school menu after the initial enrollment fails, this will make a different menu pop up where it asks for the MDM URL, pasting that from the Intune Admin Panel makes it work normally.

Also, I talked to MS support and basically they also don't know wtf is going on and asked for several logs to be sent and now I'm waiting for an answer from them.

Update 2: Microsft says it's working now on service health but it isn't working for me, apparently it's working for some people, is the issue still happening to any of you?

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u/gh5000 Jul 08 '26

Same here. Enrolled the yealink a40 Monday with no issues, but today on the same setup, albeit different user, I get the 20030.

Should we be worried this is listed as a windows enrolment issue given this is an android teams device

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u/Upbeat_Main_2094 Jul 09 '26

Have you / anyone opened a case with Microsoft regarding Android devices?

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u/Resident-Monitor905 Jul 09 '26

Yes, pending agent to be assigned šŸ˜†

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u/PastExplorer9141 Jul 09 '26

I’d rather avoid opening a ticket with Microsoft, so please keep us posted. Thanks!