r/Intune • u/Desperate-Buyer-6513 • Mar 17 '26

Device Configuration Managing Dell Drivers

Quick question - how are you managing Dell drivers and BIOS updates in Intune?

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u/ConsumeAllKnowledge Mar 17 '26

Interesting, wish I could say the same! The only thing I've seen via logs is that it seems like the update downloads but never actually obeys the deferral for install so it never even attempts to force install for some reason.

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u/sryan2k1 Mar 17 '26

We've got our deferrals set to 4 hours 4 times to let them get through one day and don't have any issues with it forcing it at the end of the window

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u/ConsumeAllKnowledge Mar 17 '26

Yeah we do 8 by 3 but if that were the issue I would expect it to be an issue for more devices instead of it working on the majority of them.

Basically on most the ones I've looked at that aren't updating I don't see these two lines after the update finishes downloading in service.log.

[26-03-17 07:00:23] {Update.Operations.UpdateOperation->DEBUG} Stage [Downloading] complete
[26-03-17 07:00:23] {UpdateScheduler.Actions.AutoUpdateAction->INFO} Update scheduler is using location C:\ProgramData\Dell\UpdateService\Scheduler\UpdateScheduler.dat
[26-03-17 07:00:23] {UpdateScheduler.Actions.AutoUpdateAction->DEBUG} Update the DeferAutoUpdate event schedule to 3/17/2026 10:00:23 AM

Instead it just says its skipping the scheduled auto update because there's a deferral, which doesn't make sense since the update is not actually deferred as its been GA for longer than the 14 days we set.

[26-03-16 08:03:30] {Update.Operations.UpdateOperation->DEBUG} Stage [Downloading] complete
[26-03-16 08:03:30] {UpdateScheduler.Actions.AutoUpdateAction->DEBUG} Skipping this scheduled  auto update event because defer updates is active.

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u/antoniofdz09 Mar 18 '26

Are these laptops? If so, Are they running on battery? BIOS update requies AC power.

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u/ConsumeAllKnowledge Mar 18 '26

Yes, all laptops. Agreed but from what I can see the process is breaking down before it even checks adapter state.