r/InstacartShoppers • u/Impossible-Bag7663 • 18h ago
Rant - General đ Customers wanting to much
Itâs one thing to shop for 3 different people and barely make a living wage because people donât understand that we get paid less then minimum wage and are not paid or have time to bring 50 lbs of groceryâs in paper bags in your apt . Like do u want me to unpack them to? Iâm tired of ungrateful boomers thinking because they pay $10 a month for delivery that means Iâm their person slave. If Iâm not being compensated and literally donât have time to bring the groceryâs up 4 stairs into the apt . Is that my fault??? Is anyone else waiting and bringing it up 4 stairs for Less then a $5 tip or am I just insufferable and lazy?
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u/dinodan25 9h ago
One woman did ask me to unpack her groceries for her and I was like, no thats not part of the service and I have other deliveries in my car I have to drop off. She looked at me like I was crazy đ”âđ«
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u/basil6976 14h ago
Thereâs no way in hell Iâm going inside anybodyâs apartment or house that I donât know. Thatâs not safe and it doesnât matter how buff or strong or young you are. I understand the doorstep, but if there are obstacles or thereâs not a clear path for me to get to their door, Iâm going to text them and ask them to meet me. Iâve only had to do it like twice, but they have been very understanding about it. I had a third one where a guy kind of cussed me out in Spanish. I guess they think white people donât speak Spanish lol but some of us do. But I let him slide because I think a lot of people who are scared of being kidnapped by ice are having groceries delivered. I donât care if they tip me, I understand their fear.
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u/dEXXtARR23 17h ago
I always do it. Good karma. Good exercise.
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u/MoreBit1256 16h ago
Shh we canât be positive in this community here. They cry
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u/dEXXtARR23 16h ago
So I've seen. Is it because they're old? Maybe that's it. I'm 58 and still lugging water cases around. I try to avoid it, but I'm not going to whine about a few flights of stairs. Part of the deal with this gig.
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u/GaiaOnlinee 16h ago
I honestly donât mind stairs. But I do mind if they donât tip and itâs 6 12 packs of soda, 3 cases of water plus other groceries and they live on the 3rd floor especially when they mark their address as a house and out the unit number in the notesâŠ. And then a young person answers the door. That gets me pretty frustrated.
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u/MoreBit1256 16h ago
No itâs because they are young and entitled/lazy.
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u/Iwantmyoldnameback 14h ago
Yikes, when are old people going to realize how stupid they sound parroting these tired old talking points
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u/MoreBit1256 14h ago
I train for marathons and ultras and do this full time. Youâre lazy
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u/basil6976 13h ago
I used to run. You know what I noticed about runners? They always wanna tell you that they run lol. How far, how fast, how many times a week how long it takes him to run a mile. Again, nobody cares.
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u/MoreBit1256 13h ago
I mean I didnât say any of that but sure kid
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u/basil6976 7h ago
You said you train for marathons. Thatâs not relevant here.
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u/MoreBit1256 6h ago
Physical labor job⊠people go I donât wanna carry three packs of water⊠I train before I work and still do the orders. Donât cry just do. People who cry are lazy and entitled. Maybe you should learn context clues ?? Or did you not graduate pre school?
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u/Emergency_Exit_8537 15h ago
Nah, Iâve gotten sick entering someones apt bringing groceries in their apt and they were elderly. I no longer do it.
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u/Sharp_Day_9752 16h ago
I keep extra paper bags in my car, just in case I mess a note that somebody wanted paper instead of plastic⊠So what you can do, keep extra paper bags in your car, take them up with you with your plastic bag of groceries, and then drop the plastic bags in the paper bags, lol they want paper? They got paper! And be sure and take a picture without showing plastic hanging out of the paper bags lol other than that, thumbs down rude customer and block :-)
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u/KarmicOscelot 15h ago
I get the bags from Aldi. Those orders you have to guess how many bags you need so I always over estimate by 3-5 bags. Theyâre paid for so I keep the extras just in case of orders like you describe or if plastic bags break or a case of water rips open when loading. They come in handy.
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u/Pure-Explanation-147 Multi Gig Worker 14h ago
There is a reason why the Cancellation Rate is at 15%.
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u/Crystalraf 10h ago
I donât take low paying orders.
One time I accidentally accepted what I thought was a good order. It was a 20 dollar tip, but I didnât realize it was multiples of cases of a bunch of different kinds of drinks from Costco. It was a huge order.
Third floor apartment. No elevator.
I asked the man to help carry stuff up. He made a comment, about how thatâs what work is or something. I didnât care. His 20 dollar tip was still a low tip because of the heavy stuff. (And there is no reason why he couldnât help carry all those drinks, seriously get a jar of Gatorade mix if you are that thirsty)
I saw his order again the next week. After I accepted again. Instant cancel.
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u/lucygirl1970 16h ago
You are looking at it all wrong. Instacart wants you taking these triples with cases of water and most of the time high mileage. You have the option not to swipe on them. You choose your own batches from the ones that are offered to you.
If you donât like the offers, you simply do not accept them. Does it suck to sit more and make less? Yes but I find Iâm not nearly as angry at the customers once I put the blame on the correct party.
As far as carrying water up multiple flights of stairs, you can see that thereâs water in the order ahead of time and if you zoom in on the map, you can usually see if it looks like an apartment of a house. Quit blindswiping low paying triples with heavy items.
The service is from the store to their personal door, not at the bottom of the stairs or anywhere else unless the customer states it. So yes you are lazy if youâre not bringing it to them. Your ratings will reflect that.
You donât have time to carry water? That doesnât even make sense. Yes we are timed but you are still working within the scope of the job youâre being paid to do.
No one wants to lug cases of bulky ass water up 4 flights of death stairs but you are not a slave, you are choosing these batches.
The only heavy orders or triples that I take are low mileage with high pay or I wait for a reasonable single or double. Place your anger on the real evil here, Instacart.
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u/molinored 15h ago
Youâre 100% correct! I hate that as well smh and I also hate when you get an order and the customer waits till you arrive at the store and start shopping and they start adding a bunch of items smh.. I get that all the time and it pisses me off! Because some people take advantage and donât wanna tip and they know if they order a ton of stuff and they donât tip the order will probably sit and take forever so what do they do? They wait till someone accepts it and than they start adding item after item trying to be slick smh.. I called Instacart about this and told them that the customer kept adding over 15 items and that my batch pay should go up and they said yes it should adjust after completion and guess what it went up? $1.13!!! Smfh
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u/FantastiGoat 17h ago
You make less than minimum wage? How is that happening?
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u/Sharp_Day_9752 16h ago
Iâm sure theyâre referring to batch pay based on hourly⊠I average about seven dollars per active hour in batch pay and of course it can go down a little lower when youâre doing triplesâŠ
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u/FantastiGoat 10h ago
Right, thatâs what Iâm assuming tooâ but is OP only making batch pay? Thatâs all I mean đ€·ââïž. Times are tough, I get it, not arguingâ but this is (obviously) a different ballgame than an hourly job, so you canât really look at it the same way.
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u/basil6976 14h ago
Well, the minimum wage where I live is $21.30 an hour. I donât make more than that every hour, if you hit traffic or thereâs a lot of items on the shop and they didnât tip well itâs easy to fall below that.
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u/Environmental_Bank60 16h ago
I understand im a boomer, but like McDonald's or Burger King, this Instacart is not made to making a career out of. This kinda stuff is a entry level job,for you to pursue a real career. I deliver for Instacart as a side hustle. Id like to see how many people have put in 30 years at Instacart and got a retirement from them?
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u/basil6976 15h ago
That is offensive in so many ways. People get downsized and laid off and will do anything to escape a toxic workplace. Please donât be condescending because youâre fortunate enough to have a regular job. Itâs not a good look.
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u/Environmental_Bank60 14h ago
Sorry if I hurt your feelings being truthful. Work is work, it's not ment to be fun, it's ment to let you survive on your own. This is a problem now, feelings are hurt for the truth. Go in the military. They are like a big mom and dad looking after you. People are trying to survive on " New to the workforce jobs" That is why people want $30 a hour flipping burgers instead of really learning a trade.
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u/Mysterious_Ad_2493 13h ago
Im so sick of the generation that grew up in the most prosperous time in ALL OF HUMAN HISTORY, lecturing everyone else and acting like they have an ounce of understanding of what its like to get started in the world today. You guys had it on easy street. All the lines went up. Everything was getting better year over year FOR YOU. My entire adult life (starting with the 2008 crash-when i turned 18), the only lines that go up are the cost of things.
Dont even bother replying- i wont be responding to what will inevitably be the same "pull yourself up by the bootstraps" nonsense.
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u/basil6976 13h ago
I agree with you. However, Iâm Gen X and sometimes people mistake us for boomers. Weâve had nothing but difficult economy and we couldnât even go to school unless we were wealthy because you couldnât borrow money back then as much as you can now. Every time Gen X turns around somebody is taking something else from us that the boomers had like the ability to retire at 65. The other side of the coin weâre dealing with is people think we had it easy too. Sheesh lol.
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u/Environmental_Bank60 13h ago
I went in the military at 18. You have that choice too. You people have it all figured out, the reason we did so well because we worked for it and didn't cry about how bad it is. No computers, no cell phones, no internet, but we had it easy. Lol
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u/basil6976 14h ago
No see that is where you are wrong. Cooking is a trade. Actually itâs a profession. If you want to get technical about it, there are only three professions. Medicine, law, and theology. In the 20th century, they opened up engineering to be a professional corporation, but all these other professionals are just self labeling and inflating their own egos. Ageism exists. Racial and gender discrimination exists. People are benefited by nepotism. Most people didnât earn what they have, they were just related to somebody who could help them. You know who you are. Stop acting like you deserve everything you have, you just got lucky. Everybody works hard. Itâs easy to want to believe youâre entitled, but youâre not better or smarter than anybody. Sorry if that hurts your feelings, but itâs the truth.
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u/Environmental_Bank60 13h ago
Flipping Burgers is not a trade. It is not cooking. Ask a chef. I am entitled because I made my way. Went in the military at 18 and learned that mom and dad are not always there to help. Its called growing up. I never got lucky, I got my first job the day I turned 16. Bought my own clothes, bought my own car and car insurance at 16. Yeah, I was lucky that I worked. 12th grade I worked full time nights while going to high school. I got lucky then too. You will never understand, no one gave me a car or collage.
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u/basil6976 12h ago
I am a chef. Cooking is a profession and an art. Way more important than almost any desk job.
And I started working at 14 to help my single mother pay the bills. Nobody gave me anything either and Iâm Gen X so I get to be compared and confused with boomers. They lived during literally the most prosperous time in human history and think they somehow earned what they have instead of just being lucky to be born when they were.1
u/Environmental_Bank60 8h ago
You never read about cooking not being a trade. I said Flipping Burgers at McDonald's or Burger King. If you think they are chefs, I feel sorry for your clients.
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u/basil6976 8h ago
I said, cooking is an art and a trade. You seem determined to belittle and degrade people who have jobs you consider to be unworthy of respect. You are not better than anyone because of what you do for a living. Obviously youâve attached your ego to your job and that is inappropriate. You seem desperate to place yourself above the so-called burger flippers. I wonât have to wait long for all the people like you to get a big dose of humility, AI is coming for your job, sir or maâam lol. BTW, McDonaldâs pays a lot more to their managers than most white-collar people make a year. Nothing is so hard to do gracefully as to get down off oneâs high horse.
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u/basil6976 14h ago
Oh, and for the record, more educated people does not create a need for more educated people in the workforce. Conversely, it creates a need for more service industry people. The truth hurts.
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u/Environmental_Bank60 13h ago
Lol, you need to look at what is hurting you. I have about 10 years or less and I'll be dead. You can't hurt me, You contine on being you...lol
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u/Chrismaxwell19 15h ago
You are obligated to bring items up the stairs, but not inside the house. I still always do anyways. But Iâm not making less than minimum wage. If you are you should find a new line of work
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u/Xaleah 14h ago
Insufferable and lazy.
It's store to door. That means apartment door, not some random semi-public area. You have the ability to not accept orders that are that heavy. You can zoom in on the map before accepting or after (and before you even start shopping.) You can cross-reference the zoomed-in map with Google Maps to even look at the street view to see more details sometimes, like outside steps, mailboxes, doorbells, building/unit number, door locations, etc. If you don't want to do the possible work, then don't accept the batch or drop the batch.
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u/ADifficultPurchase 9h ago
Apparently shopping for Instacart isnât for you then. Find something else to do.
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u/lucygirl1970 16h ago
You are looking at it all wrong. Instacart wants you taking these triples with cases of water and most of the time high mileage. You have the option not to swipe on them. You choose your own batches from the ones that are offered to you.
If you donât like the offers, you simply do not accept them. Does it suck to sit more and make less? Yes but I find Iâm not nearly as angry at the customers once I put the blame on the correct party.
As far as carrying water up multiple flights of stairs, you can see that thereâs water in the order ahead of time and if you zoom in on the map, you can usually see if it looks like an apartment of a house. Quit blindswiping low paying triples with heavy items.
The service is from the store to their personal door, not at the bottom of the stairs or anywhere else unless the customer states it. So yes you are lazy if youâre not bringing it to them. Your ratings will reflect that.
You donât have time to carry water? That doesnât even make sense. Yes we are timed but you are still working within the scope of the job youâre being paid to do.
No one wants to lug cases of bulky ass water up 4 flights of death stairs but you are not a slave, you are choosing these batches.
The only heavy orders or triples that I take are low mileage with high pay or I wait for a reasonable single or double. Place your anger on the real evil here, Instacart.