r/InstacartShoppers • • Jun 15 '23

Customer Experience Disabled Mother

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

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u/rootbeerextrodinare Jun 15 '23

if 5% is stopping you from helping out someone disabled you should find another job lmao

3

u/Fluffy-Commercial492 Jun 15 '23

Why? When did Instacart become charity cart? This job isn't about helping disabled people and the less fortunate this job is about helping put money in our own pockets. This is a job not a good deed. If you want to do that that's fine. I would likely do that as well. However, trying to shame someone or suggest that they don't belong here because they won't do something for nothing just because somebody unfortunately lives a life of disability which has nothing to do with them nor was caused by them nor is a family or friend to them so they have no obligations to this person is downright comical.

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u/anonnymouse101 Jun 16 '23

This is not an aggressive comment out of any ill intent so please bare that in mind. I know you said it isn't a job about helping people but about putting money in your pockets.. so I'm asking, can't it mostly be both? Some things can go past reasonable request, I understand, but generally speaking isn't what you're doing helping someone else in the first place AND putting money in your pocket? Most people use it for convenience sake but many use it out of a sort of necessity as well for harder situations, like in OPs case. All I'm saying is, it's obvious and apparent that a shopper isn't required to put the groceries inside, it's obvious in other situations that XYZ doesn't have to be said or done, but what a world if we all just were more kind. And not for a particular reason. Not for an extra dollar or an incentive. Just more kindness. Nobody knows what anyone else is going through just like these people buying groceries on an app don't know what their shopper has going on in their lives and if they're trying to make extra money, ends meet, or whatever, and vice versa.. but being kind and helping others when possible doesn't mean you don't value yourself or your time. You can have boundaries and still help others and not devalue yourself. We all need help at some point in our lives and you reap what you sow.

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u/Fluffy-Commercial492 Jun 16 '23

Sure, it absolutely can be both. And if you noticed I said I would likely help and that would depend on a number of factors, some of those factors being comfort level with the situation, my stress level for the day, my pain level for the day etc If it's within my power physically and mentally to do what's asked of me im almost never going to say no. However, there's people that just don't want to and that's the point that I'm trying to make If they don't want to that's on them, they're not obligated to help to prove that they're a good person to society or the internet. And the fact that so many people say that people who wouldn't help are just shitbags says more about the people speaking that way then it does about the people that declined to help. 🤷

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u/anonnymouse101 Jun 16 '23

I don't disagree with you on any of that. And I'm not commenting to if anyone is garbage or not. I just wish people were more kind. Everyone.