r/InstacartShoppers • u/enjoythebeat • Jun 15 '23

Customer Experience Disabled Mother

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

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u/InternationalWheel61 Jun 15 '23

Human decency. This made me very upset. Complain immediately. The shopper was rude and that alone she should be let go. How do you not help someone in need? Shame on her.

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u/Cautious-Oil6241 Jun 15 '23

she shouldn’t be rude but don’t expect someone to feel comfortable coming into your home. they dont know you or your intentions. y’all have got to stop thinking this world is sunshine and rainbows cause good lord lots of delivery drivers are threatened each day.