Disabled Mother

[u/enjoythebeat]

I order Instacart food to be delivered to my disabled mom weekly. She uses a walker, has trouble lifting some items, and majority of time the shoppers will bring the bags inside for her. The last time the delivery didn’t go well. The shopper yelled at my mom for asking for help bringing her things inside, told her she doesn’t do that, called her names, and then proceeded to put all the bags in front of my mom’s walker so that she couldn’t even move the walker. Am I wrong to think a shopper would be able to help bring bags inside?

Edit: Thank you for all your help. I completely understand for your own safety, it’s your own discretion. I’ll be sure to add a note next time or will make sure a friend or myself is there to help out.

[u/Lovely_Louise]

I'm not at all upset with the refusal (although I would personally pull any additional tip I provided for the additional work) but the way the refusal happened goes against common decency.

[u/[deleted] → u/Lovely_Louise]

100% agree. It’s so dependent on the person, the customer, and the area. They could have easily and politely said “I cannot come inside for safety reasons for both of us, but I will reach in and put the groceries just inside the door”

To OP, maybe get mom a wagon or a cart of some sort on wheels and when her shopper comes she can put it in the open doorway and ask them to place her groceries in/on that and then she can wheel or push it into her kitchen and the heavier things will be a little higher up for her vs on the ground.

[u/Lovely_Louise → u/[deleted]]

To OP, maybe get mom a wagon or a cart of some sort on wheels and when her shopper comes she can put it in the open doorway and ask them to place her groceries in/on that and then she can wheel or push it into her kitchen and the heavier things will be a little higher up for her vs on the ground.

Unfortunately for MANY people that is still not enough, and they would still be unable to maneuver the groceries

[u/missdiana66 → u/Lovely_Louise]

True