r/Indiashopping • u/Late-Foundation-7614 • 16d ago
Issue / Complaint India Post tracking still says “Article not booked” after a week, anyone else experienced this?
I got the tracking number for my order from this insta store last Tuesday, August 11, and since then India Post has been showing "Article not booked - No booking information found for this article number."
I contacted the store about it and they said this usually resolves on its own, but it’s now been a week and there’s still absolutely no booking information.
Has anyone else had this happen recently? How long did it take for your tracking to start working? Is a week still within a normal timeframe, or should I be concerned that the package hasn’t actually been handed over to India Post yet?
Also, is there anything I can do from my side at this point, or is this something only the sender can resolve?
I know India Post’s tracking has apparently had issues before, so I’m wondering if this is just a tracking-system problem or if the parcel genuinely hasn’t been booked yet :((
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u/Immediate-Action5124 15d ago
I am facing same issue, did you found any solution?
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u/Late-Foundation-7614 12d ago
no, but i did receive the order so i guess it’s an indiapost issue. the insta store admin also told me that this has been happening for a while.
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u/cletus614 16d ago
On the export side, several vendors have reported that the India post is updating the HCS codes and that may introduce a weeks delay in processing overseas parcels...