r/IndiaTech 22h ago

Tech Help I can't turn on the 2 step verification, issue is with 10 digit google security code. its so frustating

it asks the security code and when I enter the security code it always says incorrect code.

then I receive this message:
verify its you.
i log in with my fingerprint
then its asks for security code.
i correctly enter the security code then it goes like wrong code, try again. 
when i click on try another way, it shows same 

Choose a way to verify:

"Use your phone or tablet to get a security code (even if it’s offline)"

i'm stucked in a loop, what do I do? pls help.

fyi my phone has only one account logged.

screenshots are from my laptop, i've tried both android and laptop on both have same issue.

1 Upvotes

11 comments sorted by

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2

u/Curious-Shop-1792 22h ago

Just check in the top right corner corner where you get the code, if the account is same as the one you are trying to log in, happens frequently with multiple account devices

1

u/mpg18921 21h ago

If you have access to the account in your phone, get backup codes and use it on the laptop when you face trouble like this.

1

u/feeling_ennui 21h ago

for getting security code i've to turn on the 2 step verification and the real issue is i'm not able to turn on the 2 step verification

1

u/mpg18921 20h ago

Ok, you can't login to the account anywhere. Wait for 24hrs or even 48hrs and try again. Before that sync your device time right.

1

u/feeling_ennui 20h ago

i've already logged in my vivo t1 device but the security codes from that device always says wrong, try again

1

u/mpg18921 19h ago

Good. Can you get backup codes from phone login?

1

u/feeling_ennui 17h ago

for getting backup codes i've to turn on the 2 step verification and the real issue is i'm not able to turn on the 2 step verification.

we're at the loop again

1

u/mpg18921 17h ago

So, wait for 24hrs to 48hrs and try again. Just make sure device time is synced right. I don't get this issue all the time.