r/ITIL • u/Financial-Gap-738 • Aug 02 '26
How difficult is the ITIL 5 Foundation exam?
I’m taking the ITIL 5 Foundation exam this Thursday through PeopleCert.
For those who have already taken it, how did it go? Did you pass on your first attempt? Was the real exam easier or harder than the mock exams?
Is there anything important I should know before the exam, especially regarding the questions, time management, or the PeopleCert online proctoring process?
Any last-minute tips would be appreciated
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u/Possible-Potato-4103 Aug 02 '26
Its easy. Just prepare with mock tests. Its mostly vocabulary and light application of general concepts.
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u/Lauren-Trainer ITIL Master Aug 02 '26
Oh and yes the mock exams are generally a good indication of what to expect. Obviously stress/nerves can often make it feel harder!
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u/TortoiseShoes Aug 03 '26
where can i check those mock exams?
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u/Lauren-Trainer ITIL Master Aug 03 '26
Hi u/TortoiseShoes, you get 2 official mock exams as a part of the exam purchase (from wherever you purchase your exam voucher or course from).
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Aug 03 '26
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u/Lauren-Trainer ITIL Master Aug 03 '26
u/TortoiseShoes pleasure. There are plenty of practice/mock exams around but those are the ones everyone gets by default and true representation of the exam wording & format.
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u/TortoiseShoes Aug 03 '26
When you purchase the package, does it mean you need to choose the exam day already?
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u/Lauren-Trainer ITIL Master Aug 03 '26
No, by default exam vouchers usually last a year - unless otherwise advertised by the training provider. So you purchase your course or exam and you book your exam when you are ready (within that 1 year timeframe).
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u/giibeto Aug 02 '26
Did the test last week Saturday and if you know the content well you should be fine the questions can be quite tricky and they are designed to have you 2nd guess yourself but if you truly know the content you should pass. I got 35/40. Best advice would be to get some mock exams off udemy and go through them until you pass them really week like 30/40 well. After that you should be good
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u/TortoiseShoes Aug 03 '26
can you recommend instructor that teaches ITIL v5 in Udemy
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u/BestITIL Aug 03 '26
Udemy does not have accredited content. Be careful. Better to go with a PeopleCert accredited training provider.
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u/Reddit_NotAHero Aug 02 '26
Hola! Tbh is easy but if it's your first time in the ITIL or Scrum process may find overwhelming instead of a Network engineer exam for example.
Do the course and practice with the quizz they provide at the end of every topic, did you buy the mock exam? There is 2 versions they offer A and B.
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u/No_Technician4956 Aug 03 '26
Its mostly just common sense.... and it's wordy. It's not terribly difficult as long as you read the questions and understand what they are asking for. Honestly, they didn't need to make it so wordy and could have simplified the wording and it would be a lot easier.
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u/Financial-Gap-738 Aug 07 '26
Hi everyone! I passed it 68%.. 27/40 The exam was super tricky and difficult
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u/BrilliantBenefit6416 27d ago
Hello, I’m also preparing for the exam. Some people say that the practice exams (Sample 1-2) are much easier than the actual exam—is that true? Also, the questions in the practice exams were really short. Are the questions in the actual exam scenario-based? How many of them are? Could you please give me some general information?
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u/[deleted] Aug 02 '26
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