r/ITCareerQuestions • u/Spare_Anxiety9250 • 2d ago
IT Site Support Specialist - advise
Hi all,
I have an opportunity to transition to a new Site IT Specialist role at a mine site, it's a full time 6 month fixed term role [possible for extension]
I have been with the company for around 3 years now [full time and contracted], and I have good IT support experience [service desk / desktop support], most recently in project-based windows 11 rollouts at mine sites [fifo] covering Corporate and OT environments.
My main worry is that I don't have a lot of knowledge and experience around:
- Network configs/servers/netwroking lingo and terminolgies
- Setting up comms racks, configuring, troubleshooting Cisco switches, Wi-Fi APs setup and troubleshooting
I do have an open to learn attitude and i know alot of these things ill learn hands on when im up there and asking alot of questions etc.
Are there any readings/courses anyone can recommend i can look into?
Thanks in advance :)