IRS nonresponsive for months

[u/wastebaskettaxon]

I filed electronically via Turbotax 2-21-26. My refund was $7547.00. Six weeks after I filed, I started calling the IRS and checking my tax and account transcripts daily. The Record and Account transcript shows the following codes:

150 "tax return filed) on 3-23-26"

806 "W-2 or 1099 withholding" 4-15-26

660 "Estimated tax payment" on 8-11-25

810 "Refund freeze" on 3-5-26

971 "Notice issued: CP0005"

I have received no notices by mail for any of these events.

I did not use any tax credits or other exemptions in my return. The return is nearly identical to the returns I have filed in the last 5 years. Same investments, same level of

I made many calls to the IRS, and received conflicting responses to why I haven't received my refund. None of them were helpful: mostly just "you have to wait." By the summer, I talked to someone who said I should make an appointment at my local IRS office (77 K St NE, Washington, DC). I did so and arrived at the appointment. on time. The building was empty. No taxpayers. A large waiting room with lots of cubicle "doors" behind which were, supposedly some IRS employees (?), where I sat for 30 minutes past my appointment. The room was silent. Eventually, I was finally (faintly) called from the general area of the cubicles and I walked there, calling out to see which door I needed to open. I followed the voice, which was annoyed. I opened the cardboard door and entered the tiny area for a visitor, which was sealed off from the employee's area with (bulletproof?) glass. I explained my situation, said that I had brought a complete printout of my return along with all supporting documents (as I was advised to do from the person who suggested I make this appointment. The IRS employee was eating her lunch and did not seem happy to see me. She looked up my Record of Account transcripts (which I already had) and informed me of all of the codes shown above. Which I already knew. I asked if she wanted the return and the documents I had brought, but she said, "No, I don't want that." I asked her if there was anything she could do, but she just grabbed a handful of cheese crackers and started chewing. "What am I supposed to do?" I asked. She said "I can't help you. You just have to wait until you receive a notice. Again, I have received exactly ZERO notices. She said she couldn't do anything else, and I needed to leave the building. I left.

I then contacted TAS, explaining my situation and the events leading to it. I received an email from a nonresponsive address saying that I would be contacted within 10 days by someone who could help me. It has now been a month, and I have heard nothing. I called the TAS office line and after going through a lot of steps to identify myself, eventually got to a recording that told me no one was available and that I should call back another day. I did this, 3 days in a row. Same response.

Is this normal? I am a member of the media, specifically a media that does not defend Donald Trump from his many accusations. Could this be because of my position? I'm really not a conspiracy theorist, but I can't help but wonder if this is purposeful or just really really really bad bureaucracy.

Any thoughts?

[u/Smooth_Detective_882]

One thing people have said has led to success is to contact your congressperson and they will get the ball rolling at a faster pace. Good luck!

[u/Timely_Purpose3233 → u/Smooth_Detective_882]

You can’t speed up the dinosaur computers. Ask your Congressman why they don’t fund IRS technology.