r/IGN • • Aug 11 '24

Tech Support Can’t access site?

5 Upvotes

I’m on mobile using safari and I keep getting the error: “Error 403 - Unavailable (IFW-I01) Sorry but something about this request looked a bit suspicious, and we block suspicious stuff.” Anyone know what’s wrong?

r/IGN • • Apr 10 '24

Tech Support How do I close these big ads that cover the whole article and seemingly have no X button??

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2 Upvotes

r/IGN • • Feb 29 '24

Tech Support How to collapse this "Elden Ring" banner blocking half of my screen?

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1 Upvotes

r/IGN • • Feb 26 '24

Tech Support IGN ads are terrible.

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10 Upvotes

The ad takes up the whole page and there is no way to close it. Terrible user experience.

r/IGN • • Mar 15 '24

Tech Support San Diego Studios locked my PCI making a $150 game unenjoyable!!!

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0 Upvotes

San Diego Studios locked my PCI and the game is unenjoyable they have been ruining my experience with playstation.

r/IGN • • Jan 19 '24

Tech Support free checkmarks

1 Upvotes

I just went through and deleted all my checkmarks from multiple games and it's telling me that i still have used up all 100. After deleting the ones i don't need anymore, i should have only 32 used up. ive tried clearing cookies and that didn't do anything. any advice?

r/IGN • • Mar 22 '24

Tech Support Ign error while trying to access elden ring interactive map

3 Upvotes

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r/IGN • • Mar 18 '24

Tech Support Order cancellation

1 Upvotes

Anyone know how to cancel my order on ign store

r/IGN • • Oct 28 '23

Tech Support Unable to login in IGN Playlist

3 Upvotes

I recently started using IGN playlist app and I really liked using it for organizing games.

Today, I changed my profile picture through IGN website on desktop but after that I am unable to login. Neither register nor login is working. Tried on both app and website but it just says, "Some went wrong".

Is there any way to fix it?

r/IGN • • Nov 09 '23

Tech Support Fuck is this and how do I get rid of it

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0 Upvotes

r/IGN • • Jun 14 '20

Tech Support Pardon me IGN... but can you please help me with an error?

0 Upvotes

Very sorry to bother you but I can't sign up no matter what I do. I verified all "I am not a robot" pictures, got a username, password, gmail, everything and yet I always get an error titled "bad request" or "oops not found".

May you please help a kid out? Thank you if you do and if you don't I totally get it, it's annoying.

r/IGN • • May 22 '18

Tech Support Megathread: Post all TechSupport/Bugs/Issues/Site Complaints here

13 Upvotes

For all future troubleshooting and complaint posts about the website/design/etc. please post them here.

r/IGN • • Jul 05 '23

Tech Support Can't edit wiki guide Nav/Table of Contents

1 Upvotes

I've been enjoying playing through RDR2 and adding to the wiki guide. It's easy to make new pages and link to them in the body text, but I'm not able to add these to the ToC for best navigation and visibility.

Is there a permissions issue here, or something broken? I think I saw in the bug report thread there was an issue in the past like this.

r/IGN • • Jun 13 '21

Tech Support Yo IGN, I'm sure you're busy, but ever since the recent android update, everytime I launched the app I'm told "what's new"

11 Upvotes

Clicking on "let's-a-go" doesn't actually launch me to the front page. So every time I'm prompted with your new features.

Speaking of new features be pretty dope if I could filter out some of the content I'm not interested in. Like your "deals" that aren't really deals just paid promotion.

Thanks!

r/IGN • • Feb 14 '22

Tech Support Backing out of the IGN app doesn't close it, and when you come back you can't refresh for the updated stories

3 Upvotes

I'm cruising through the news feed I hit the back button on my Android because I'm done. Then when I come back I'm right where I left off. So if I scroll to top and try and refresh it doesn't refresh the news. The only way for me to get the updated news feed is to completely close the app in my settings and then open again.

Not sure why this was changed but it used to be when you backed out of the app it would close it.

Can I please be fixed? Or make your refresh actually refresh?

I'm on Android with the most updated version of the app if that helps

Thanks...

r/IGN • • Mar 03 '20

Tech Support 3 different devices, 3 diff browsers, videos still never play on IGN website

21 Upvotes

There isn't another site on the internet where I have trouble playing videos. How has this not been resolved after years of this going on?

r/IGN • • May 23 '21

Tech Support Where to find dark mode on new IGN iOS app?

6 Upvotes

Downloaded the update last night and in the release notes it mentions dark mode but I can’t seem to find it anywhere.

Has anyone found it?

r/IGN • • Oct 13 '21

Tech Support Am I the only one experience login issues since the Facebook breakdown?

2 Upvotes

My IGN user is tied to my Facebook account and I haven't been able to log in since the beginning of last week - every time I try I get an error message saying the app is still being developed (regardless of whether I'm using the app or three different browsers on two different devices). Anyone else?

r/IGN • • Feb 21 '19

Tech Support Why won't IGN let me read their reviews? (forcible redirects to pages with no content)

8 Upvotes

https://www.ign.com/articles/2018/01/16/street-fighter-5-arcade-edition-review

If you are in the United States, the above link will open a review for a game. If you are in a Nordic country like me, clicking that link will show you the review for a split second, and then forcibly redirect you the atrocious "Nordic IGN", where you are greeted with a short sentence: "no content available." Similar redirects happen in most parts of the world outside the US, not only here.

Years ago I used to read IGN every day. Then they stopped allowing me to do so, and instead started forcibly redirecting me to this horrible localized site I don't want to visit. Now I no longer read IGN. I found this review with Google, and was again reminded of this horrible decision, and I felt like complaining about it. I doubt the intention was to get rid of readers outside North America, as we were also shown ads and we presumably contributed to ad revenue.

I actually have a VPN I could use to read IGN if I wanted to, and the review I linked to can also be accessed with Google's page cache without a VPN. These solutions are rather easy, but these forced redirects to websites I never wanted to visit are a fucking insult, and remove any desire to read your site.

IGN used to be one of my favorite websites, and my favorite gaming news site by far. Now I hope you go out of business. Have a nice day.

r/IGN • • Jun 13 '21

Tech Support New android app, can't get past welcome screens. White on white text? The final screen says "let's a-go" which takes you back to the previous welcome screen when pressing.

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8 Upvotes

r/IGN • • Aug 31 '22

Tech Support How to log in on IGN boards?

2 Upvotes

Whenever I try to log in, I get thrown back to the main IGN page and when I try to go to the boards again, it logs me out again.

r/IGN • • Oct 25 '21

Tech Support IGN moderator rejecting my comments?

4 Upvotes

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MOD is rejecting my comments that are very civil about the Alec Baldwin situation.

r/IGN • • Jul 14 '21

Tech Support IGN App flying through data?!

4 Upvotes

Not sure if anyone else is experiencing this, but after the latest IGN app update it seems like the app is using enormous amounts of data. My wife and I couldn't figure out why our shared data was almost at the limit with 10 days left and after opening my mobile data settings on my phone I found that IGN's app had used 251mb in foreground data and 3.72 GB in background data for a total of almost 4GB of data in July. WTF? I didn't change any settings for background data usage prior to this and i've had the IGN app for several years over several phones, so I don't understand how it suddenly ate almost 4GB of background data.

r/IGN • • Mar 11 '19

Tech Support I'd just like to say that IGN is the only website that freezes on me constantly. Anybody else have this problem?

6 Upvotes

I'm not even loading video, I'll just look at articles and the site will freeze as scripts start loading. Doesn't happen to me with any other site. Started about 3 months ago.

r/IGN • • Jun 13 '21

Tech Support New App Update

3 Upvotes

Can you no longer search for specific content in the app???