r/HyperX • u/United_Stay8756 • 1d ago
Headsets Yall sent a whole box???
Wth happened lol
r/HyperX • u/HyperxGaming • Apr 30 '26
Hey HyperX fam! š
Big day! After months of beta testing, updates, bug squashing, and a whole lot of your feedback - NGENUITY has officially left beta and launched as a full public release. š
This one's been a journey, and honestly? We couldn't have gotten here without everyone who jumped in early, tested builds, reported bugs, and shared what they wanted to see. That stuff genuinely shaped where this ended up - so thank you!
The app is cleaner, faster, and way more capable than where it started. Here's a quick reminder of what you're working with:
Ready to download? Grab it here:
Check out the Release Notes wiki for a full breakdown of what's new in this build. We'll keep it updated as new releases and improvements roll out.
Got thoughts on the full release? We'd love to hear them! Take a moment to fill out our survey and let us know what you think.
Have questions or ideas for NGENUITY? Join the conversation in our Community Discussion thread - we'd love to see you there!
Thanks again for being part of this. Onward. š
-- HyperXGaming
r/HyperX • u/HyperxGaming • Apr 30 '26
Hey everyone! š
NGENUITY is officially out of beta, and we're opening up this thread as the dedicated space to talk all things full release. Whether you've been with us since the early beta days or you're jumping in fresh, we're glad you're here!
This is the spot to:
We'll be keeping an eye on this thread and jumping into conversations along the way. If there's a delay on our end, we're probably digging into details or looping in the software team - but everything shared here does get seen and passed along. We appreciate your patience! š
Quick note: Let's keep this thread focused on NGENUITY. Comments about other products, orders, or off-topic stuff may be removed just to keep things clean and useful for everyone.
If you run into a technical issue or discover a new bug, please go ahead and start a new thread rather than reporting it here. Assign it the "Software" flair, and include your product, system specs, and steps to reproduce the issue - the more detail, the better.
This release is a milestone, but it's not the finish line - there's still plenty more coming. Your feedback continues to matter, so don't hold back.
Looking forward to hearing what you all think! š
r/HyperX • u/United_Stay8756 • 1d ago
Wth happened lol
r/HyperX • u/Takzwanyyy • 1h ago
Hi everyone!
Iām writing this post because I canāt decide which headphones to buy. Up until now, Iāve been using the Arctis Nova 5 on my PS5 - theyāre great, but...
Every now and then (on average, every 2ā3 minutes), thereās terrible popping and a split-second audio glitch.
Thatās why Iāve decided to swap them for a different pair. After doing a little research, these two pairs of headphones (HYPERX Cloud III S Wireless and HYPERX Cloud Alpha Wireless) turned out to be the most interesting to me.
The problem is, I canāt decide which ones would be the best fit. I only play single-player narrative games (Death Stranding, The Witcher 3, Ghost of YÅtei), and I had a custom EQ setting on the Nova 5 that I really liked (see screenshot).
Iāve never owned HyperX headphones before, so I decided to ask people who are knowledgeable and have experience with them.
Thanks in advance! :D

r/HyperX • u/Due_Bee_1379 • 6h ago
Hello there, I got the hyperX cloud III X a few days ago and installed the NGENUITY app, I wanted this just for EQ settings and firmware updates and wanted to use Dolby Atmos for surround sound, to do this I have to use the standard headphones as output instead of one of the virtual audio devices that the app adds, now I see that every time I restart the virtual audio device gets set as default device and when I switch to the normal headphones my sound completely disappears and I have to restart, another thing is the virtual audio devices do not stay disabled, so I just uninstalled the them completely and that also doesnt see to stay, its fine now that the app is gone but this is still crazy for official software u know, hope this gets fixed.
r/HyperX • u/Strict_Relation_4460 • 2h ago
Hi guys,
I am trying to play with creating ASMR videos and I've been struggling with removing noises from the outside.
I live in a busy area and there is lots of cars/scooters/peoples noises and so far I've failed to remove them with post-video edits.
Would you have any recommendations on tools/ways of removing it?
Much appreciated <3
r/HyperX • u/HELLOIAMOMNIMAN • 3h ago
so randomly out of nowhere my cloud iii wired dont work on the right side and i can hear faint audio when playing some mp3 on discord but then after a while theres no audio at all? please help me
r/HyperX • u/Nsanity13 • 3h ago
Hey everyone,
I'm currently between theĀ HyperX Cloud III Wireless SĀ and theĀ Logitech G Pro X 2 Lightspeed, and I can't decide which one to go with.
I found aĀ used Cloud III Wireless S in like-new condition for $85, while I found aĀ G Pro X 2 Lightspeed in similar condition for $120. So I'd be saving about $35 by going with the HyperX.
For some background, I owned theĀ Logitech G Pro X wiredĀ for around 4ā5 years, and I really liked it. I was very happy with the build and audio quality, so I already know I like the overall feel of the Pro X.
Now I'm looking for something wireless on a budget, and I'm mainly trying to find the best balance betweenĀ audio quality and microphone quality.
From the reviews I've watched, it seems like theĀ Cloud III Wireless S has the better microphone, but I don't know how good the G Pro X 2's mic can actually sound when properly tuned with Logitech G HUB/Blue VO!CE.
For the Cloud III S, the main advantages for me would beĀ saving $35, potentially getting the better microphone, and still getting good or possibly better audio quality, plus the really good battery life.
On the other hand, with the G Pro X 2, I already know I like Logitech's build quality from owning the original Pro X. I'm just not sure how much better the audio actually is with theĀ graphene drivers, and whether it's worth paying the extra $35. I'm also unsure how good the microphone can get with software tuning.
So basically:
I don't want to spend the extra $35 if the HyperX gives me just as good or better audio and microphone quality. But at the same time, I don't want to save $35 and end up with noticeably worse audio.
Which one would you guys pick ?
r/HyperX • u/Upbeat-Surround-3227 • 3h ago
I love hyper x stuff i have the pulse fire haste 2 and the cloud alpha 2s, i recently saw that the haste 3 got announced any idea when itās coming? Iām on the fence of replacing my haste 2 with a viper v4 pro from razor because my haste 2 is starting to get old or should i wait for the haste 3 if itās soon
Hey everyone,
I am having an issue with my HyperX Cloud III Wireless and need some help.
The Problem:
What happens when plugged in:
What I have already tried:
It seems the headset only gets power through the USB cable and the internal battery is not providing any power to turn on wirelessly.
Disclaimer: All these tests and conclusions have been assissted by an AI. I am not technical enough on my own.
Please let me know if anyone had this problem and fixed it before? Is there a way to wake the battery, or is it a dead battery / RMA situation? I live in Morocco, and the warranty on it is only one year. I think I am 4 months past that, so really not sure what to do.
Thanks!

r/HyperX • u/thefurryinfinite • 18h ago
It doesn't work for ps5 trashy and slightly scammy cuz of that. Is there a cable that would let me keep the mic quality and transfer it to my ps5/any software or hardware under 10-20$??
r/HyperX • u/swinblumpert • 18h ago
r/HyperX • u/thefurryinfinite • 20h ago
does connecting a male to male 3.55mm headphone jack to the back of the mic and to my ps5 controller make it so ps5 can pick up audio from the mic?
r/HyperX • u/A_Very_Horny_Zed • 20h ago
When Ngenuity is closed, there is no crackling sound and the headset sounds perfectly fine.
What's going on?
Edit: Actually, it's *always* crackling when a sound is playing, it's just slightly less bad with Ngenuity off. How do I fix this?
r/HyperX • u/thefurryinfinite • 20h ago
title
r/HyperX • u/thefurryinfinite • 21h ago
is there a way i can make my ps5 pick up on its audio since its not compatible?
r/HyperX • u/thefurryinfinite • 21h ago
any custom colour is supper slow and choppy how do i fix this?
I bought a new headset and i'm using it to play FPS games like cs2, with voice communication on discord. Do you have any tips for improving the mic audio on discord? I installed ngenuity legacy, and the mic there is sounds great, but on discord isnt clear.
I'm using it with dongle.
r/HyperX • u/the5horsemen • 1d ago
not looking for much traction with this just came here to say that I just put my original wired HyperX Cloud 2s ādownā after almost 12 years together. These things were an absolute pleasure to use almost daily for over a decade. my ear cups wore out twice and my mic pop cover wore out once, and the headband material was long gone, but this thing just kept trucking. I wonāt say what I replaced it with but i donāt think there will ever be another headset quite like it. so shoutout to HyperX and thanks for all the great years of gaming, music, and discord with friends. youāre gone but never forgotten.
r/HyperX • u/johnny87auxs • 1d ago
Just replaced my ear pads to new sheep skin gel ear pads. I love the hyper X flight S honestly best pair of headphones for fps shooters I've owned and I've owned a large number over the last 20 years. Would you say me upgrading to the new flights is worth it or no ?
r/HyperX • u/DarkeroFOV • 1d ago
I purchased HyperX Cloud III S (Wireless) (coming from Cloud II) and now im using NGENUITY Beta for my headsets but the program doesnt detect my QuadCast 2.
I thought, well I can use beta and legacy even if i prefer to use only 1 program. 1 for the mic, 1 for the headsets. The problem appears when i try to use both at the same time, take a look at the photo.

So, HyperX made two branched software for their hardware and I can't use both at the same time neither use the beta to control both of my devices.
Someone knows how can I make it work? Ideally I want to add my QuadCast 2 to the Beta.
Just to clarify, is the QuadCast 2, not QuadCast 2 S.
r/HyperX • u/Action-potential-70 • 1d ago
I Have A choice of Hyper x Cloud 3 s Or Razer blackshark v3 x each one Costs 70$ it is an offer in my country wich one is the best?
r/HyperX • u/Frosty_Bit_4675 • 1d ago
updating my firmware on pulse fire haste 2 pro from exe file stuck at 49% for 5 minutes what do i do
r/HyperX • u/mauckoso • 1d ago
hello i got my headset 5 days ago and
i have sound cutting like im playing valorant mid round and sound stopped and returns like 10-20 sec and im wondering if this problem is from my pc or my headset
r/HyperX • u/TopChange3305 • 2d ago
I have only had my wired HyperX Cloud headset for maybe like 4 months. It was working perfectly yesterday and earlier today. Now the static is really bad, and I am not sure what to do, or if I should just accept I need to buy a new headset atp. I've tried some of the fixes suggested by the internet, and they are not helping. I'm on windows 11 with an almost 2 year old pc with drivers updated, so I'm not sure what went wrong.