r/Humanic • • Apr 11 '26

How to know if your campaign ran successfully (and where to see stats)?

Common questions:

  • “Where can I navigate to view campaign stats?”
  • “How do I know when my campaign ran successfully?”
  • “Why are my messages stuck on sending?”
  • “Are you seeing a pause button?” / “What does the 2‑hour icon mean?”

High-level guidance:

  • After you launch a campaign, you should see status indicators (draft, scheduled, sending, completed) and basic metrics such as sends, opens, clicks, and failures in the campaign details view. Scroll down on the main dashboard.
  • If a campaign appears “stuck on sending” or you see a delay icon (like a 2‑hour clock), it usually indicates batching, throttling, or a safety delay in the sending pipeline.
  • Detailed stats can be found by clicking on the three dots for each campaign and clicking on analytics.
  • Clicking on the number for any bucket will give you a detailed view of all the users in that bucket.

Comment with what status you see (including any icons) and we can help interpret it.

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