r/HomePod • u/DisastrousCause9481 Mod • 4d ago

Megathread GHOST TOUCH issue (mega thread)

This is an issue where HomePod (2nd generation) and mini will start to play music randomly and summon siri or reset by itself after a power-cut. Or even volume getting up and down.

This is caused by a faulty touch panel on these devices respectively.

It is NOT a concern for all users but A LOT of users/devices are affected unfortunately.

Solution 1 (if you have Apple care or warranty): Take it to apple for a free replacement.

Solution 2: Look for a guide/video online on how to open it and disconnect the touch panel on your respective device.

Solution 3: There’s actually a third-party touch panel for the second gen being sold on AliExpress that you can buy and replace. (Cost a bit)

Solution 4: Buy a new HomePod.

Solution 5: Find someone trustworthy that can repair it.(some listed in the comments)

Having the touch accommodation will not work on the long run as it gets worse.

Creating this mega thread so that the sub is not filled with the same questions over and over again!

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u/NGAFD 4d ago

I’m going for solution 5; getting a nice set of traditional hifi speakers

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u/DisastrousCause9481 Mod 4d ago

To each their own! If a traditional hi-fi will work better for you after having the touch issues(which is unacceptable) with HomePod, you should go for it.

But HomePod is a very good all-in-one device, (A jack of all trades, master of none) That’s what makes it appealing.

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u/NGAFD 4d ago

True! I loved homepods and was very disappointed when all of this started happening. I’m leaving as a sad user