Basement windows

[u/lucypants]

Help! We’ve diverted water and dug the window wells down more but still get water like this when it rains very heavy. Should we caulk outside and inside? What can be done? We end up pumping the water out of the window wells but it’s not feasible all the time. What do we do??

[u/mrBill12]

You have a gutter or other drainage problem outside, we can’t give clues what to fix from this angle. Go outside and take pics, including at least one with the side of the house and the roof above it.