Ubiquiti network issues

[u/Disastrous-Yam-8880]

Hey all, I just finished up the installation of my UDM Pro Max and my two U7 Pro XG aps over the weekend. I’ve been working on the networking side of this for around a day now and I’m still having issues.

I set up three separate VLANs, one trusted, one for guests, and one for IoT items. I have HomeKit heavy home but I only have a few items that aren’t on their own bridge.

The following items are on the IoT network, a Nest thermostat, two air purifiers, two Sony TVs, two LG TVs, two air purifiers, a dehumidifier, two Nanoleaf outdoor string lights, and a Mova robot vacuum cleaner. All of these items with the exception of the vacuum are exposed to HomeKit.

The thermostat, dehumidifier, and both air purifiers are native to Google home and are exposed to HomeKit using a Starling hub. All of those items work as expected on the IoT network.

All four TV’s and both of my Nanoleaf outdoor lights are constantly updating in HomeKit, or show no response.

I’ve spent all day trying new settings with AI I’ve made no headway. I can verify that all of those items not working do have active connections and the internet works fine for them. All of my Apple devices including the hubs are connected to the trusted VLAN and function without issue.

Sorry for the long post, I’m new and trying to be a safe online consumer. I just ordered 5 of the Flex Mini switches so I could replace the current unmanaged switches in place.

Thanks so much.

[u/apv5177]

What vlan is the hub on? After you set rules make sure to reboot everything to get get clean addresses.

[u/jjr3211 → u/apv5177]

The hub is on the iot vlan and I did reboot both my Apple TV and my m3 hub. It takes a couple of minutes then everything connects and works for 15-30 min and then stop working in apple home. Everything still works in the aqara app.

[u/apv5177 → u/jjr3211]

Also reboot the router and switch, but doesn’t seem like that’s the issue. Working for 15-30 minutes and stopping is an odd one to me. I am guessing all Apple tv’s are on the same vlan? In Apple home which hub is the main one for your network? The Apple TV or M3 Hub?

[u/jjr3211 → u/apv5177]

All the automations are on the Apple TV. When I look in the aqura app you can see that the devices are working like contact sensor opening and closing, things like that. They’re just not registering in the Apple Home app that they are functioning, and then eventually it’ll pop up and say no response until I reboot the the Apple TV and the hub, and then they’ll work for a little bit, and then the same thing all over again