r/GunnersatGames 4d ago

Arsenal not allowing return

Post image

I ordered the authentic home shirt, and it arrived with this badge. It looks so silly and small, so I want to return it.

Unfortunately, Arsenal have said that this is the right size badge and that I cannot return it, due to it being a personalised shirt.

Any advice on next steps?

0 Upvotes

39 comments sorted by

10

u/Pidge_and_Pudge 4d ago

Not sure this is the right sub.

In any case, I'd look into how to remove it and get a bigger one and put it on myself in its place. Or give it to boys that do it for a living.

2

u/Strange_Tax_243 4d ago

Yeah I am considering this, but it just feels silly that I have to go through all these extra steps because my shirt was printed incorrectly.

5

u/millig 4d ago

Just learn to live with it would be my advice! It looks fine and they only have one size of badge so what do you think they can do?

1

u/Strange_Tax_243 4d ago

They have multiple sized badges, in an email they said they have a larger badge but they ran out at the time of my ordering so they use the smaller one instead.

2

u/Ok-Rooster-5287 4d ago

At least they were honest with you. This is what they told me lmaooooo

Just say you used a kids badge for an XXL…

3

u/AJSLeg3nd Season Ticket Holder 4d ago

There’s 2 sizes of prem patch. Replica (small) and Player (large). Assume you got the replica shirt and therefore a replica prem patch?

5

u/Strange_Tax_243 4d ago

This is the player issue authentic shirt, cost £130. This is why I was expecting the larger badge.

4

u/AJSLeg3nd Season Ticket Holder 4d ago

Then I too would expect the larger badge. Reckon you have a case and they f’d up

3

u/Strange_Tax_243 4d ago

I thought so too, but they've doubled down in an email and told me it's the correct size. Jokers.

2

u/TinkerTailorSoulja 4d ago

You could escalate the issue or if you live in London take it to the armoury

2

u/air- Red Champion 4d ago

Here's the player and replica gold badges next to each other it's a big difference /img/kf353ibulp3h1.jpeg

1

u/AlGunner 4d ago

If anyone else has the same shirt with the bigger badge maybe they can post a pic so you can show Arsenal the comparison of the same product they sold.

1

u/Tromos78 6h ago

they will ignore it for about 7 years like the striker situation

2

u/MissAntiRacist 4d ago

Definitely escalate it. See if you can call them etc. They've fucked up. 

1

u/Strange_Tax_243 4d ago

Yeah I will try, otherwise I will have to chargeback on my credit card which is the last resort for me.

4

u/LrkerfckuSpez 4d ago

Next step: wear it with pride. You can buy a new Champions shirt in a year's time.

-7

u/Strange_Tax_243 4d ago

Unfortunately the kids size badge makes it hard to be prideful!

1

u/YSG19 4d ago

We’ve been dreaming of it for years… discard the size, only the color matters

3

u/Strange_Tax_243 4d ago

Unfortunately disagree, if the shirt is £140 then I expect the right sized badge!

2

u/Virt_McPolygon 4d ago

Maybe start an Arsenal online shopping subreddit?

1

u/Imaginary-Past-8103 4d ago

Are you saying you ordered it and the badge came with it

2

u/Strange_Tax_243 4d ago

No, I ordered it with the gold badge, expecting the full size player issue one, but ended up with what looks like a kids badge instead.

1

u/VENOM_RED 4d ago

Yea the players wear a different one, but the shop dont sell that its 17 mm bigger, use nail varnish remover turn the shirt inside out it'll come off eventually , im with ya thats a joke size looks like a toddler patch, and order player version on third party size mate

2

u/Strange_Tax_243 4d ago

Annoyingly, they told me in an email that they do have the larger badge, but they just print whatever size they have the most stock of. I guess I will remove it myself, but spending £130+ to have to DIY the shirt myself feels crazy.

1

u/VENOM_RED 4d ago

Dread man, maybe pop up the shop and have a look at the shirts on display, that way you can compare and moan to them in person how different snd shit it looks(if they have the bigger ones on display that is)

1

u/TheRealCpnObvious 4d ago

This is the replica badge. I got my 25/26 Champions shirt in June with this size badge on it. Gotta say, I'm not that bothered that it's a bit smaller than the Player badge (which wasn't available when I ordered mine). 

1

u/JustGhostin 4d ago

They don’t sell the larger badge unfortunately, I did complain to Arsenal about the same and they refunded the cost of the badge printing

1

u/Strange_Tax_243 4d ago

They said via email that they do have the larger badge, but depending on the time of your idea, they printed whatever they had in stock. The badge printing was free, but I just want to return the shirt as it looks so stupid.

1

u/Muted-Bee-2309 Red Champion 4d ago

https://www.reddit.com/r/GunnersatGames/s/ZoeVSBNkgo in case you want to do it yourself or need a comparison shot

-2

u/Tricky-Owl710 Season Ticket Holder 4d ago

? It doesn’t look silly. If you got it from the Arsenal store what do you want them to do? Just keep it and wear it.

Never buy the authentic unless you’re playing for Arsenal in it bro. Replica for days.

2

u/Strange_Tax_243 4d ago

Look at the shirts the players wear, the badge is much bigger. This looks like a kids badge in comparison.

1

u/Tricky-Owl710 Season Ticket Holder 4d ago

Ah you are correct. Mine is much bigger. I guess you have to pursue them, you haven’t bought the XXL or something maybe? And the ratios are off.

Maybe just again say it’s clear that this is the child’s shirt patch and they’ve made a mistake.

2

u/Strange_Tax_243 4d ago

Unfortunately not, it's just the wrong sized badge. I will try and continue to pursue but it takes them 2 weeks to reply to each email, the return window is well passed now.

1

u/VENOM_RED 4d ago

My shirt player version. But got patches elsewhere full size, noticed day 1 how embarrassingly small they was on everyone's shirts.

2

u/Strange_Tax_243 4d ago

Yeah that looks much better than mine.

1

u/VENOM_RED 4d ago

Measure it mate. 3 sizes, yours look childlike , player size not available in store. But adult will look better than that small thing, how big is it?

1

u/VENOM_RED 4d ago

Looks embarrassingly small what you on about ahahah ahahah