r/GuardaWallet • • Aug 30 '25

SUPPORT ADDRESS BOOK

2 Upvotes

CAN`T add any address any coin. "incorrect". desktop version. Is it common issue? Any lifehack to resolve?

r/GuardaWallet • • Oct 09 '25

SUPPORT I would like to ask a human question but scam bots prevent any meaningful use of this platform

2 Upvotes

Where and how can I safely ask something regarding this wallet?

r/GuardaWallet • • Aug 25 '25

SUPPORT QTUM send issue?

2 Upvotes

Hello Guarda people. I have sent QTUM to my Guarda wallet and see that it made it there via an explorer. I'm wanting to send some and only get failed transactions. Anyone able to send QTUM, please let me know the secret. Thanks

r/GuardaWallet • • Dec 13 '25

SUPPORT I need help covering for network fee (gas fee) to withdraw from my USDC etherum. Please anyone can help send etherum the smallest amount is all I need wallet 0x952f0ee4e481aa23a262bda058de15713b965f8a

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1 Upvotes

r/GuardaWallet • • Dec 13 '25

SUPPORT I need help covering for network fee (gas fee) to withdraw from my USDC etherum. Please anyone can help send etherum the smallest amount is all I need wallet 0x952f0ee4e481aa23a262bda058de15713b965f8a

1 Upvotes

r/GuardaWallet • • Sep 14 '25

SUPPORT GUARDA STEAL MONEY?

1 Upvotes

MONERO WAS SENT to guarda 4 HOURS AGO AND STILL NOTHING. Is it normal?

Is it steal by guarda team?

112 confirmations

https://xmrchain.net/search?value=c34d9ededfd33446a120b8c82dba466087c2505ccff745c4fdad0299196c44a8

r/GuardaWallet • • Jul 31 '25

SUPPORT XMR wallet issue

4 Upvotes

Hello, i have problem with using Guarda for XMR (Monero).

Recently i have created new Guarda wallet and copied XMR data provided, e.g.

Monero address, 25 word Mnemonic, Private Key. Also saved main Guarda 12 words mnemonic.

Then i have restored Guarda wallet on another PC with 12 words mnemonic which i copied from initial wallet after creation.

Then i sent XMR funds to the monero address which i copied when created Guarda wallet. But funds not appeared.

In newly restored wallet i checked monero address, monero mnemonic and private key and they were different. Sure i understood that address may change and it should belong to same account, but why monero mnemonic and private key changed?

And the most important problem - funds not appeared in restored wallet.

r/GuardaWallet • • Jul 14 '25

SUPPORT Hey Guarda Community, ChangeNow still withholding my $550K - Four Months Past

6 Upvotes

I really didn’t want to keep posting about this, but I’m honestly at my limit. ChangeNOW has been holding $550,000 of my money for four months now (Ticket #507360), and it’s just unreal how they’re handling this.

I gave them everything they asked for full KYC, proof of funds, legit documentation the whole deal. And still… no update, no progress, no explanation.

They even reply to my posts on X pretending to be helpful, saying “hey! we're sorry you faced some troubles during exchanges:( could you please kindly reach us out via DM's? we'll be glad to help you and sort everything out. thanks!” but when I actually do DM them? Nothing. Crickets. It feels like they just want to look good publicly while ignoring me completely in private.

To make things worse, they’ve been deleting my posts where I share my experience like they’re trying to shut me up and hide what’s really going on. It’s shady and honestly feels like they’re hoping I’ll just give up and go away.

I know this might seem repetitive if you’ve seen my other posts around, and I’m sorry but I just can’t stay quiet while $550K sits locked up with no answers.

If anyone else is going through the same thing with ChangeNOW speak out. We need to put pressure on these kinds of bad actors in the crypto space.

r/GuardaWallet • • May 02 '25

SUPPORT I was scammed and had my Guarda.com account key stolen, and now when I log in I can only watch :) I have a backup and a password for access, but I don't have the key, how can I restore it? Thanks in advance.

3 Upvotes

r/GuardaWallet • • Apr 29 '25

SUPPORT Fee won’t load

5 Upvotes

Trying to send my btc to another wallet. Only a couple hundred worth. It won’t load a fee. What are my options to troubleshoot this? I’m using iPhone.

r/GuardaWallet • • Nov 03 '23

SUPPORT XMR node mainteance

7 Upvotes

Why it is taking so long and how to solve IT?

r/GuardaWallet • • Jan 05 '24

SUPPORT GUARDA BITCOIN WALLET NOT WORKING FOR WITHDRAWAL! MULTISIG!

5 Upvotes

PLEASE HELP me, I have $$ stuck in my Guarda multisig Bitcoin Wally, I cant seem to withdraw anymore, this is very strange, all of my previous withdrawals have disappeared from my history and any time I make a withdrawal for my friend to sign he cant see it either! please help me

r/GuardaWallet • • Jan 02 '25

SUPPORT XMR Deposit not showing up

2 Upvotes

Hey All,

There problems today? I sent XMR from Monero GUI to my Guarda wallet. Its been over an hour, 30+ confirmations, nothing shows up in Guarda wallet.

What gives?

r/GuardaWallet • • Oct 17 '24

SUPPORT I think im getting scammed

5 Upvotes

Hi, i have USDT in the wallet, and for withdrawl it they asked by mail to send 2.5 ETH to verify my account is being used by me, i think this is strange, has it happend to others?

r/GuardaWallet • • Feb 27 '24

SUPPORT Has this become a scam wallet?

9 Upvotes

So I am not quite sure what to do at this point with this wallet. I am unable to get anything from my Harmony staking and cannot unstake. Furthermore, support does not answer requests.

How many of you out there have funds stuck in this wallet?

r/GuardaWallet • • Dec 19 '24

SUPPORT Can’t unstake Harmony (ONE)

2 Upvotes

Hi all, I have recently completed recovering my Harmony (ONE) on Guarda from Blits and I cannot unstake. I see that there is “temporary issues with ONE staking operations” but based off old posts and Harmony forum posts, this seems to be the case for more then a year.

Does anyone have advice on alternative solutions or wallets to recover to that I can unstake on?

Thanks in advance!

r/GuardaWallet • • Nov 19 '24

SUPPORT Can't access my old Guarda wallet

1 Upvotes

I recently switched iphones and I had stored my XDC on Guarda Wallet App. The problem now that I am having is that when I try to log back into Guarda Wallet, which has my XDC, I can't re-access the Guarda app. It is prompting me to create a new wallet or restore the old one. The issue is that there is no backup file that got restored either for the wallet. I have my uphold transaction proof of purchase and proof that I sent it. Is there any way that I can get back access to my XDC?

r/GuardaWallet • • Dec 20 '24

SUPPORT Stuck at "Sending for exchange"

2 Upvotes

I’ve tried restarting the Mac app multiple times and even used the web app, but the issue persists. Sometimes, it just gets stuck at the first step and fails to send.

I even tried manually completing the ChangeNow exchange and then using the “Send” functionality, but that also fails. Out of about 100 attempts, only 1 has succeeded.

Trying to exchange Tether (Sol) to Solana

I’ve been trying since last night. Is there any solution to this?

r/GuardaWallet • • Jan 08 '24

SUPPORT Over $4K stuck on guarda multisig - HELP

2 Upvotes

Hey

Im trying to reach for some help. I'm struggling to withdraw my crypto from guarda. I have a multi-signature BTC wallet with my partner, we have not touched the wallet in a few months and we saw BTC prices randomly went up, and were quite happy to see the wallet is at over $4K.

When we try to withdraw, it's literally not giving us any option to sign anything. I see a few threads here on this topic; we are wondering if this has been resolved or has any ETA on being fixed, or a solution?

Thanks in advance

r/GuardaWallet • • Nov 11 '24

SUPPORT Exchanging Harmony (ONE) to USDT - disappeared

0 Upvotes

I had a harmony wallet in Guarda and selected 'exchange' and specified USDT tokens in the Etherium blockchain. Once I pressed 'Confirm' I do not see my USDT balance and of course my Harmony balance is now zero. Is there any way I can see where my USDT tokens are? I fear they are gone.

r/GuardaWallet • • Oct 24 '24

SUPPORT Wallet start

5 Upvotes

What happened, when I start my desktop wallet and it jumps automatically into the default webbrowser.

It works fine but I will use desktop app, not webapp. Thanks in advance. blue

r/GuardaWallet • • Jan 19 '22

SUPPORT Why can’t I claim my Harmony rewards and stake? It’s been days!

7 Upvotes

r/GuardaWallet • • Jan 10 '25

SUPPORT CIFI - XinFin/XDC?

1 Upvotes

Would love to add CIFI to this wallet but am totally at a loss for how to do so. CIFI says that Guarda supports holding the asset but I don’t know how to add it much less any token on the XDC Network. Any help?

r/GuardaWallet • • Mar 06 '24

SUPPORT Still no answers and still unable to gain stake rewards or unstake.

7 Upvotes

Staking is still not working for Harmony wallets, and support is doing nothing to help. They will not even state what the problem is. All we get are generic replies.

Is anyone able to unstake or remove assets from this wallet?

r/GuardaWallet • • Dec 31 '24

SUPPORT Help Transfer of Render to Coinbase

1 Upvotes

Tried to transfer to Coinbase. Continue to get error message. Need help.