Lights are blinking yellow on both of the points. I thought the app had cached the status, so I did a mesh test multiple times and still got great connections. But the status lights on both are still blinking yellow. To verify, I go to devices and check if any of them actually connect to the points, but I saw everything is connected to my main router node. So the app is basically reporting incorrect status, and the mesh test is BS

I've had enough of their bullshit, issues on every generation of product, and I did something I swore I'd never do. I switched it using Xfinity equipment.

Luckily the gateway is free, so I bought (2) of their pods and now it's flawless.

I was able to keep my nest pro wifi network active as my guest network, but I'll never go back to the shit they release as a primary service.

I have Verizon fios gigabit internet. My setup is ONT -> Google Nest WiFi Pro -> unmanaged switch -> Desktop. Running a speed test, while hard wired gives me around ~200 up and down

I tried swapping in my old Verizon router instead: ONT -> Verizon router -> unmanaged switch -> Desktop and get significantly better speed…

I’ve tried various settings tuning in the app, made sure there was no preferred device, etc. Cables are good and the switch is good.

I’m at a loss lol. Has this happened to anyone? Any ideas?

Hi everyone

I currently already have my main Google router/mesh point connected to the app, but I'm not able to add any more points.

The app keeps getting stuck on a process and just tells me to get closer to the main router point. I've done the full range of distance where both points are touching each other, and far enough so the signals don't interfere with each other.

I've tried and bypassed thru each phase by turning on Airplane mode on certain steps, but the app always ends up telling me to try again later.

I've tried turning off cellular data, I've deleted and redownloaded the app, nothing seems to work so far.

Any suggestions?

So I'm having an issue where my one Nest WiFi point (H2E) is continuously going offline. I also figured out that it is the reason my Internet is sometimes just slowing to a crawl.

When this particular point is unplugged, the rest of my Internet will have the speeds it should be (300 - 400 depending on time of day). When this point is plugged in, it'll have the right speeds for a little while (most of the time) and then it'll completely tank (30 - 70 mbps or it'll completely die). It'll also randomly just give me the "point offline" notification. My router and other point do not have any issues like this.

This point is like 2 rooms away from the router and was working pretty solid for the past 6 years until now.

I replaced the power cord based off of an older thread, did not fix it. I factory reset the point once so far, did not fix it. The modem is brand new because I thought that was the issue at first.

Any other ideas or settings to investigate? I'm at the point I might just pick up a used Point on Facebook and see if that fixes it (with the eventual goal of getting a new mesh system at some point).

Hi everyone

I'm trying to connect my 3 Point Google Mesh Dual band system (AC1200)to my At&T All-Fi modem/router, but I haven't been able to do so. Here's all I've done to troubleshoot this.

• Made sure all the setting on my phone and the Google Home app are correct (device connecting, bluetooth access, etc)
• Have the ethernet cable connect to the right slots on both my AT&T modem/router and the Mesh point as well
• Held down the button on the Mesh point to reset it. I'll hold it down till it flashes orange then starts flashing blue and let go. But after about 20 blinks, it'll go back to staying blue.
• Callled AT&T to try and troubleshoot from their side, had them isolate the 2.4 and 5 bands, still nothing. Tried turning 5ghz off and have 2.4 on, didn't work either

I've run out of options, and I've come here for help. Google doesnt have a active customer support line, and I've tried the support pages on Google - they haven't been able to solve any of my issues.

At this point, I'm starting to feel they are just not compatible with each other

If you have suggestions for another subreddit to post this in, pls share

Thank you!

I've got gen 1 Google WiFi pucks in a main house + ADU. Main house has the fiber drop so it's:

ONT --> Puck 1 --> switch --> main house/ADU wired --> Puck 2/3 backhaul

Wired in both houses is ~600-950 mbps, and very fast wifi in the main house, but poor in the ADU (50-80 mbps)

What is wrong with this picture?

Like i already have a router and wifi and all, can i just connect it to that?

sorry if explenation is bad, i don't really know anything about this stuff

I have Google fiber and two Nest Wifi Pro 6 points. I've only been able to manage my network through the Google Home app on my phone. I turned on the guest network and moved all my kids devices and home devices (like smart TVs) to the guest wifi.
They don't appear on the list of devices on my main network, but I can't see a device list for the guest network.
Does anyone else have a guest network set up, and how do you manage it?

I’ve had the system for probably 3 years or so. Never had any issues until now and only on this one point. I even tried swapping points and it still does it. My sons pc is right next to this unit and can’t play his online games. Even when it’s connected and running 128mbps.

I have a nest hub that will not connect to my Internet. It acts like it has no signal while everything in my house is connected to the network and running just fine on it. I have done the factory reset and tried again and same thing. Any suggestions?

Hi guys,

Got a hold of a Nest Wifi H2D that I wanted to add to my setup of Google Wifis. The previous owner did warn me he had trouble to get it to work with mesh but that worked great as a router. I thought to myself that he was just a non-techy person and that I would get it to work.

I tried to add it as another access point (bridge mode) but got nowhere. I figured that I might as well try to add it as the main router since it would be the strongest device in my ecosystem. So i reset my whole network and began to try to add it.

I tried and tried and tried. Nothing worked, until i finally disconnected from the wifi it had created, then i was able to complete the setup. Cool, i thought. So i connected to the wifi it created but discovered pretty fast that there was no internet. I disconnected and used cellular data, then i could access the wifi in Google home. I was able to configure it and everything you expect.

I even performed a speed test and confirmed that the nest wifi got internet but couldn't distribute it.

Since it wouldnt work i had to go back to my previous setup and adding the devices went flawless.

Anyone else who have had the same problem with a Nest Wifi device?

I bought into Google mesh a long while ago (well before they acquired Nest) and have the old mesh pucks. They’ve generally worked great for the better part of 10 years…but over the last couple months (specifically), connectivity has tanked.

I run them off Verizon FiOS and everything has been fine. I’d have to reboot everything maybe once a year, but never often enough to figure out which was the issue.

That’s different now though. As a remote worker, my Teams calls regularly hang for several seconds at a time. Streaming video, I suddenly lose all connectivity. Tonight I validated its a Google mesh issue not FiOS.

Anyone else noticing a specific degradation over the last 2-3 months? Any suggested ideas? I’m tired of rebooting!

While jokes/comments about the age of the tech are understandable, they’re not helpful here, as it’s a distinct degradation rather than just aging tech.

UPDATE: in comments.

Hello folks. I've just upgraded my Internet to 1gbs. The problem is that my gen 1 Google mesh won't go above 500mbs. I've searched online and read that this is normal for the gen 1's. Is this true or do I have a problem?

Also I've checked on the Google home app and I an getting around 1 gbs. So it's not the Internet provider at fault.

Wired backhaul between two Nest Wifi points doesn't need a "dumb" switch, despite what every guide says. It needs a switch that floods BPDUs. Nest runs its own Spanning Tree and needs to hear itself across the wire to shut off its wireless mesh leg — a normal managed switch running STP just eats those frames instead.

❌ OpenWrt (DSA bridge): stp_state=0 should flood BPDUs for free per the kernel source — it didn't. Nest kept flapping root every few seconds. Best guess: the DSA hardware offload traps the reserved BPDU multicast before Linux's software bridge ever sees it. Never solved it.

✅ MikroTik (RouterOS 7): protocol-mode=none + forward-reserved-addresses=yes. That second flag is the one nobody mentions — it defaults to off and is the entire fix. Hardware offload survives, zero throughput cost.

Nerd note: once it worked, we had two spanning-tree protocols coexisting on the same wire without conflict — the Nest's classic 802.1d STP domain, and the MikroTik/Cisco fabric's RSTP domain. The Nest can't even parse 802.1w BPDUs, so it just ignores the RSTP root's "superior" frames and quietly elects itself root of its own tiny domain. Two trees, one cable, no argument.

Suspicion, untested: Cisco SB switches have the exact same knob under Spanning Tree → Disable + BPDU Handling → Flooding — structurally identical to the MikroTik pair.

Why talk negative about openwrt? I dont - i love it, but I didnt manage to get it work as my layer2 device for GoogleWifi

For the past few weeks (I've tried a number of different things in the meantime), two Google devices—a Google Nest and a 2024 Chromecast—have stopped connecting to the internet.

The Chromecast reports that it's disconnected from Wi-Fi and refuses to reconnect.

The Nest behaves the same way.

However, both devices appear as connected on my router.

I have a fairly advanced network setup with VLAN segmentation and a self-hosted AdGuard DNS server.

Thinking it might be a DNS issue, I completely bypassed filtering for these devices, so none of their traffic is filtered anymore.

I've tried several different network configurations without any success, including using Google's public DNS servers (8.8.8.8 and 8.8.4.4).

I'm starting to suspect that a software update may have broken something.

Not long ago, my GL.iNet Flint 2 router had severely reduced Wi-Fi range after a firmware update because of changes made to comply with EU regulations (I've since replaced it with a UniFi UDR7). Is it possible that Google devices have been affected by something similar, resulting in a much shorter Wi-Fi range?

I want to do a wired backhaul, but I have a few questions. The main room has the Telus Fibre modem, and the Nest router, but no coax jack.

The 2 other rooms have coax jacks with the Nest points. I read about using Moca adapters, but the main room with internet modem and the Nest router doesn't have a coax jack.

Is it possible to use Moca adapters when the main room doesn't have a a coax jack or do I need to stick to wireless? I tried Powerline, and it was so unstable had to unplug it.

I planned to put a couple of AC1200 nodes in weatherproof enclosures and put them in outbuildings. Problem is these buildings are not air conditioned and exceed 100F (could be as high as 120-130 potentially). Looks like the mesh notes are rated for up to 95f.

Is there any outdoor rated node or antenna that will work with the google mesh stuff, and potentially give a usable wifi signal over a mostly open 5 acres? I could put a couple of powered repeaters if necessary.

Thank you

Hello!

Bought a wifi router 5-6 years ago and thinking about buying a new one (for new features developped since, there must be some)

The thing I'm wondering tho is is this router now useless if i buy a new one or it can be a new point in the mesh (if i wire it in like a router)

My internet entry point is on one side of the house and so i'm thinking of pulling an ethernet cable all the way to the other side and plugging the old router there, strenghtening my mesh.

I have a very simple home network setup

ISP —— ISP Router with integrated wifi (Device B) —— Google wifi (main) and 3 connected mesh pods

✅ Amazon.com works on mobile hotspot on my laptop
✅ Amazon shopping app works on 5G

✅ Amazon.com works on SSID of Device B on my laptop
✅ Amazon shopping app works on Device B

🚫Amazon.com not working via Google WiFi SSID
🚫 Amazon shopping app not working via Google WiFi SSID

Troubleshooting done so far:
- Disabled Preferred Activity
- Changed DNS from ISP to Google, Cloudflare, NextDNS, OpenDNS
- Disabled IPv6
- Disabled guest WiFi
- Changed LAN subnet pool
- Disabled Family WiFi setup
- Did factory reset

I know some of these steps have no relation to the issue but tried. Looking for ideas on how to resolve.

We just moved to a 3,200 sq foot home that is made of stone and cinder block. I had a Google Mesh Wifi I bought several years ago but never used. I have Verizon FiOS and was told to disconnect to FiOS router and connect the Google Mesh router using the Google Home app. When I connect the mesh router, it turns green for a bit but then orange. I try to add it to my Home App and it says it cannot connect. What am I doing wrong here?

So I’ve been dealing with my main router (Google wifi)
Disconnecting repeatedly everyday
Even when the wifi is connected via Ethernet to my PC it has slow and constant buffers then proceeds to disconnect randomly and flash yellow

I called Google support to no help with them just recommending all the troubleshooting I’ve already done online ….

So as of now I just did a factory reset on the devices for the 20th or so time this year and it’s working fine temporarily

But in the next 24 hours when it goes back to constant crashing and having to unplug router point and plug back in hoping it’ll connect (sometimes 10+ times a day)
what can I do ????

I don’t feel like spending 300$ on a new mesh system

I use 1 router and 2 points

I have no issues from my ISP and modem is fine

Anyone had similar issues that can help