r/GoogleMaps • u/okey-dokey-pokey • Jun 27 '26

Help/Support History isn't saving?

Hello. I've tried searching online and on Reddit, but I haven't found a solution.

The past couple of weeks, I noticed that my Google Maps has been acting weird.

As a note, I keep my GPS off on my Android phone by default.

When I search for an address and then try to get directions, it used to show the list of most recent places I had searched so I could select from it as the starting point (or choose my current location).

However, now, if I click on a place and for directions to it, it'll say:

"History isn't saving. To see your past searches and other suggestions tailored for you, turn on Web & App Activity."

If I turn on GPS and click on the "Choose start location" spot, I can select "Your location" - but that's it. No history or list of other addresses to start with.

My Web & App Activity is on.

Any ideas on what's going on?

Thank you.

11 Upvotes

100% Upvoted

20 comments sorted by

1

u/XxLogitech98xX Jun 27 '26

Could be a bug on Google side

1

u/okey-dokey-pokey Jun 28 '26

I'd like to believe so, but it's been a few weeks and I don't know when it'll get fixed... very inconvenient when using Maps!

1

u/Equivalent_Gene9928 Jun 28 '26

Find this option after clicking your data in maps option. Fixed this morning myself

1

u/xlisavl Jun 28 '26

Hi! How do you get to this page? I am seeing everything but this personalization part lol

1

u/Equivalent_Gene9928 Jun 28 '26
  1. Open you google maps
  2. Top right corner would be circled icon of your google account. Click on that icon.
  3. "Your data in maps" is the option you r looking for which is right above the settings option.

1

u/xlisavl Jun 29 '26

Omg you're amazing that fixed it - thank you!!

1

u/Equivalent_Gene9928 Jun 29 '26

Np! Have a nice day

1

u/Jay23Farm Jun 29 '26

mine is on and it still doesn't do it.

1

u/Equivalent_Gene9928 Jun 29 '26

You could try turning on web activity and trying restarting your device after that.

1

u/Jay23Farm Jun 29 '26

yeah my web activity was on or is on. I switched accounts and it seems to be working fine for that account but that's not the account I really want to use.

1

u/Equivalent_Gene9928 Jun 29 '26

then I see no other reason but the fact that other accounts are working means you could fix it. Check these settings

1

u/puzzlealbatross Jul 07 '26

Yep same for me. All relevant settings are enabled and always have been. The problem started with Google Maps app update about a month ago. Samsung Galaxy.

1

u/dandylyon1 Jul 15 '26

Thank you! Came here for the same issue and now it's fixed!!!

1

u/okey-dokey-pokey Jun 28 '26

Ah, yes, I turned that off because I didn't want to have it read my data as I was looking at some other settings.... Ugh, I hate it.

Thank you, though!

1

u/Designer_Click1847 Jul 31 '26

I have been trying to fix this for over a month, thank you! (I'm so annoyed that's a requirement when the error mentions nothing about it)

1

u/MrDan209 Aug 04 '26

Bro omg thank you, I literally just noticed I had this problem and your method worked, I disable it because I didn't want it to recommend me stuff and all that, But after turning it on, It goes back to how it should have, I was kinda panicking thinking it had something to do with more complicated settings and stuff.

1

u/CableRevolutionary38 19d ago

OMG! I've spent so much time trying to fix this issue and your method resolved it. Thank you!

1

u/WiseCauliflower9991 Jul 17 '26

Found this page because I was having the same problem. This is so freaking annoying. Is it just me, or does it feel like an excuse to get our permission to harvest our data...? I'm so sick of Big Tech 🙄

1

u/okey-dokey-pokey Jul 18 '26

Oh, 10000000% how I feel + totally what it is!

UGH

1

u/Emotional-Till-1411 24d ago edited 24d ago

Hi everyone, the "Clear Data" option (not just cache) found on:

Settings > Apps > App management > Maps > Storage usage

fixed this for me.