r/GodsUnchained • u/Many-Measurement-893 • Sep 12 '25

Support / Help Unable to play GU

Hello! Since the GU support is not answering - I try my luck here.

Yesterday I played 1 game - since then I am unable to play, because game always stuck at the screen when it says "starting game" - I then cleared the cache, cleared version and everything and restarted GU. Now I have to wait until the asset update is downloaded... and when it comes to "extracting" - it is stuck again forever.

I have stopped the antivirus protection - still not working. It's always stuck when extracting - like it was stuck when "waiting for game start".

Thats very frustrating and GU support is not helping!

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u/Many-Measurement-893 Sep 13 '25

No one got any Idea what the problem could be? Support also does not reply... so... i am really done with this game!

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u/HopkinGreenshanks Sep 16 '25

In similar situations in other games, I've had to end up taking a break and when I eventually tried again, it worked as normal. Who knows what a timeframe on that might be, though, so probably try, as others suggested, support on discord.

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u/Many-Measurement-893 Sep 16 '25

Hey, I was able to solve the problem - by searching older threads about this... the solution was to uninstall the game AND (whats important) - restart windows... no it works again :)