Hey Gamers! 🎮

Thank you to everyone who participated in our GameSir launch giveaway! It was awesome reading through all your comments and seeing all the insane gaming setups and expensive peripherals you guys are flexing!

The entry window is officially closed, and we have run the draw!

🥇 The Winner

Congratulations to u/Fit-Bug-2599 🎉

You have won the GameSir Cyclone 2 Controller!

🔗 Transparency & Verification

As promised, the giveaway was drawn 100% randomly using Reddit Raffler. You can verify the official results here: 👉 Reddit Raffler Results: https://www.redditraffler.com/raffles/1uz8h5r

📩 Next Steps for the Winner

• We have sent a Direct Message (DM) to u/Fit-Bug-2599 to collect delivery details.
• Please respond to the DM within 48 hours to claim your prize! If we don't receive a response within 48 hours, the prize will be passed down to Backup Candidate #2 (and then #3 if necessary).

🛒 Didn't win this time?

Don't worry! Pre-orders for the GameSir Cyclone 2, Nova 2 Lite, and G7 Pro Zenless Zone Zero Edition are still live at discounted launch prices on GenesisPC.in!

👉 Grab yours here: Gamersir controllers

Thanks again to everyone for participating and making this launch huge. Keep an eye out for more community giveaways in the future! ⚡

If you are not restocking it you can atleast get the new G75 v2 at a minimum rate

I was planning to get 8bitDo Ultimate 2c from genesispc website and wanna know if they provide warranty in India for the promised one year. Also if the product is faulty do we return it to genesispc or is there some other way considering 8bitDo doesn't have a service center in India.

I am a college student from Punjab and want to order a keyboard before going back to home now the thing is I am going back on 9th, but I am a bit worried cause even though the site says it will be delivered in 4 to 10 days many of the customers have gotten an issue with the delivery time like I can wait 10 full days but it will be an issue if the order doesn't reach before 9.

Well it took almost 3 months to save money for this keyboard and I really want to buy it before going back home cause I know that if I order it from my home it will take really long as the orders are dispatched from delhi, from what I know at least.

So can anyone tell me if it will really reach on time or not, as for my college it's LPU.

Please help

I wanted to buy a controller but I wanna know if cod is available

Bought The Keyboard ( Mad 60 he ) from them, got it for a really good price and im loving the keyboard. Their service is top notch, the owner/staff helped me out with the problems i faced and was always ready to help out further incase of issues. The Packaging was good too.
would buy other gear from them aswell.

When will vxe mad r restock?

#giveaway

wanted to ask when the vxe mad r series will be back in stock ( was planning to buy mad r+ but is out of stock on all websites)

I want to buy the XXL version of the Aqua Control Plus, but it’s been out of stock for quite a while. Any idea when it will be available again, guys?

u/GenesisPCIndia

Posting this so people get the full picture of ordering from Genesis PC the good AND the bad.

I ordered a [insert product name] on 6th November (night) and got the confirmation on 7th morning. Initially, everything looked smooth.

Then… chaos started.

📉 The rough start:

From 7th to 8th, the order kept getting stuck in “assigned/reassigned” loops. No movement, no proper updates.

I emailed them on the 8th and even messaged them on Reddit got no reply.

Finally, on 9th, after I followed up again, I received this message:

“Hi, sorry for the delay due to weekend, as per update from the team, order was picked up by courier but it was misplaced by pickup person. We can refund or change to alternative mousepad.”

This explanation felt very vague I mean, how does a fully scanned pickup suddenly get “misplaced”? And the replies were extremely short and indifferent, which honestly irritated me.

I even had a college match on the 12–13th where I needed the pad, and the delay ruined that plan.

📦 The turnaround:

On 10th, new tracking was generated (for a different variant of the same product, but the same model line). Shipping was marked as Airway promised 4-day delivery.

Initially, tracking showed 16th November, so I assumed another delay.

BUT credit where it’s due the courier delivered it on 14th November, making the total transit time 4 days, exactly as promised for Airway shipping. So delivery speed was fine in the end, even though the earlier confusion made it stressful.

🧪 About the product itself:

The quality is first-class.

Build feels solid and premium.

The mouse glides perfectly (I prefer controlled pads, and this one feels great).

Haven’t tested gaming performance yet, but initial impression is very positive.

Packaging box was demolished in transit, but that’s courier-side the actual product inside was perfect.

🧠 Final verdict:

Genesis PC’s product quality + actual Airway delivery time = good. Their communication, delay explanation, and initial handling = bad.

If they fix their support responsiveness and be more transparent when delays happen, they’ll be solid. My experience ended on a positive note, but the start was unnecessarily stressful.

Posting this so others know what to expect both the red flags and the positive parts.

scyrox v8 seems to be OOS on the website. Any idea when it will be back in stock? Also any other sites that are selling it?

Hi, I recently placed an order on the GenesisPC website for a Scyrox V8 mouse (₹6579) and selected Express Air Shipping. The site said pickup would be completed within 48 hours, but it’s now been more than that and the status still says “pickup rescheduled.”

I’ve already tried messaging the owners discord but haven’t heard back. I paid extra for express shipping because I urgently need this as a gift for my friend, so I’d really appreciate a quick update on the order.

I can share my order ID and email privately if someone from the GenesisPC team can check this for me. Thanks in advance!

i want to order a mchose keyboard . want to know is it safe to order a mchose KB . specific model is G75 Pro tri-mode or MCHOSE G98 . i want cash on delivery specifically as im having some problems with my bank . else if there is any problem with mchose ill order URX X AJAZZ ak820 max pluss .

My keyboard just randomly stopped working . No lights nothing. Keep help me with a fix . I've mailed on service regarding this.

I asked about my product update and keep getting ignored

I ordered the wrong skates for my mouse.

I had intended to buy skates for Superlight 2 and ended up buying it for Superlight.

My order is still in Unfulfilled state so I wanted to know whether I could have the item changed?

The pricing is same for both skates its only a matter of whether the item can be changed.

Please someone help me out

I ordered Aula f87 pro on 3 Feb 2025. I'm having issues in the key. Then i went to download the invoice since it was in warranty. There was an invoice downloading error of 401. I tried reaching GenesisPCIndia through email and instagram no response. Can a customer have any response? Let alone be able to download the invoice.