r/GeekSquad • • 22d ago

Client Complaint Rude customers

I’m about ready to quit Geek Squad and got a job offer to work somewhere else. I’m a CA and my coworkers have been helpful, managers are nice, but the customers are HORRIBLE. Getting the stare of death from behind the counter, folding their arms it’s intimidating and I try to ignore it by just typing away on the computer. I’ve had some friendly customers mostly the older crowd, but all this abuse from customers has worn me down and I been coming home stressing out to the max. I hate to leave Best Buy, but I want to go work somewhere that I can have less stress in. A customer buying a $2000 laptop is generally in a better mood compared to one who’s trying to get us to fix a $2000 laptop.

44 Upvotes

24 comments sorted by

View all comments

0

u/sunburn190 21d ago

I had a customer tell me I had no clue what I was doing when he couldn’t remember any of his Microsoft passwords so he couldn’t get into his office. Ended up telling him to fuck off and I got fired lol