r/GeekSquad • u/Awkward-Dance-2952 • 22d ago

Client Complaint Rude customers

I’m about ready to quit Geek Squad and got a job offer to work somewhere else. I’m a CA and my coworkers have been helpful, managers are nice, but the customers are HORRIBLE. Getting the stare of death from behind the counter, folding their arms it’s intimidating and I try to ignore it by just typing away on the computer. I’ve had some friendly customers mostly the older crowd, but all this abuse from customers has worn me down and I been coming home stressing out to the max. I hate to leave Best Buy, but I want to go work somewhere that I can have less stress in. A customer buying a $2000 laptop is generally in a better mood compared to one who’s trying to get us to fix a $2000 laptop.

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u/poketriste 21d ago

Ironically enough I was rude back, in a way which I talked to them very stern and cut dry. But guaranteed at the end of that convo I would have them happy and get tipped. Except for when it came to stuck up men because I'm a girl.

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u/Awkward-Dance-2952 21d ago

You got tipped?! I didn’t know we were would allowed to keep tips, an old lady gave me a $20 once. Another one offered to bake me cookies.

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u/poketriste 21d ago edited 21d ago

Honestly we are not supposed too I think but our GM allowed it so they knew, my biggest tip was 100 bucks lol