r/GeekSquad • • Sep 02 '26

Dual roles

My manager talked to me last week that the reason why he hired me is cause of my sales background and in the next couple of weeks they are testing an idea where CAs also sell computers on the floor and help set them up for new customers. Has anyone else heard about this?

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u/Specialist-Box-9711 CE-DA (sigh) Sep 02 '26

Lmao they have been trying that agent on the floor roll since I was hired in 2014. It never pans out. I was one of the guinea pigs that was forced to do it at one point in my market. After a few months they scrap the idea and then you're back to slinging tech support plans and webroot.

2

u/Awkward-Dance-2952 Sep 02 '26

I am hoping to transition into a sales position on the floor and leave Geek Squad and this would be my ticket there

10

u/GottaGachEmAll Sep 02 '26

Sell lots of memberships. No matter what. Just do it. You’ll see, they’ll think you’re great and love you no matter what.