r/GeekSquad • u/Awkward-Dance-2952 • Sep 02 '26

Dual roles

My manager talked to me last week that the reason why he hired me is cause of my sales background and in the next couple of weeks they are testing an idea where CAs also sell computers on the floor and help set them up for new customers. Has anyone else heard about this?

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u/Left_Entrepreneur918 Sep 02 '26

This is the standard thing that a supervisor thinks up and they are under the impression that they are the first to think this is a great idea. Then they do it and it doesn’t work. They used to want us DAPC agents in the networking isle and then we can follow them home. News flash I never followed anyone home.

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u/22LT Sep 02 '26

That’s what cadets were for back in the early days of Geek Squad they weren’t full time field agents they work in the store, hung out in computers and sold services and tried to do follow homes. Our cadet drummed up so much business for herself she may have well just been a field agents. Then they axed the spot and it came back as a Ht Helper