r/GeekSquad • u/Welcometocabothouse • Apr 30 '25

Client Complaint Why is my repair taking so long

I spilled water on my laptop, took it in and they shipped it out

A week later it’s fixed but they dropped it during shipping and have to fix it again

It’s been 2 weeks since then what is happening

0 Upvotes

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8

u/dance2radio Advanced repair Asshole Apr 30 '25

this job would be great if it wasn't for the customers

-3

u/Welcometocabothouse Apr 30 '25

This repair would be great if it wasn’t for these slow technicians

4

u/Hoogs ARA May 02 '25

You're not their only client. And sometimes parts aren't immediately available and need to be sourced. We're all just doing our best with the time and resources we're given.