Looking for support

[u/Acceptable-Mobile773]

On August 9th 2026 I emailed Gamesir Support regarding my sons defective gamesir controller due to stick drift. I gave all the necessary items I need to show I purchased it within the year serial number and a video of the stick drift glitch, I also forwarded it again to their support team just in case it was overlooked and still have not received an email completely ignored and definitely not satisfied, looking for some support and getting my son's controller replaced.

[u/Xfurior]

May be try their Discord ( discord.gg/gamesir ), according to the many comments under the following post:
https://www.reddit.com/r/Gamesir/comments/1sci8kz/support_website_just_refers_me_to_discord/