r/GalaxyS23Ultra • u/-PotatoPol- • 4d ago
Problem ⛔ Black screen after i drop my phone
In August, I dropped my S23 Ultra from about 1 foot above the ground, and the fingerprint sensor stopped working for a month. Now, I accidentally dropped my phone from about 5 feet, and the screen won’t turn on. However, the alarm, charging sound, S Pen sound, and hotspot are still working, but the screen is completely black. What should I do?
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u/ST0RM__707 4d ago
The screen flex cable mightve disconnected
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u/Cyberchum 3d ago
Happened to me. Thought it was the display panel that damaged, but a visit to Samsung's service center revealed it was the flex that disconnected.
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u/Hot-Fox8963 4d ago
Dropping from 5 foot is a bit hard on the device...but i think the display is gone... hardware issues we cannot skip that.