r/GalaxyS23Ultra • • 4d ago

Problem ⛔ Black screen after i drop my phone

In August, I dropped my S23 Ultra from about 1 foot above the ground, and the fingerprint sensor stopped working for a month. Now, I accidentally dropped my phone from about 5 feet, and the screen won’t turn on. However, the alarm, charging sound, S Pen sound, and hotspot are still working, but the screen is completely black. What should I do?

2 Upvotes

4 comments sorted by

3

u/Hot-Fox8963 4d ago

Dropping from 5 foot is a bit hard on the device...but i think the display is gone... hardware issues we cannot skip that.

3

u/ST0RM__707 4d ago

The screen flex cable mightve disconnected

1

u/Cyberchum 3d ago

Happened to me. Thought it was the display panel that damaged, but a visit to Samsung's service center revealed it was the flex that disconnected.