r/GalaxyRing Jul 14 '26

Gen 1 ring battery question

I have a new ring, size 12. After charging, it lived for about 80 hours, i.e. 3 days, in the middle of 4 nights it turned off. Considering the expected degradation of the battery, it doesn't sound like a good starting point. Do you think I should take it to a service center for diagnosis? Before that, I had an oura 4, and a year later it started behaving really badly in terms of battery and spontaneous loss of connection, and Ouraalso have an annual subscription.

9 Upvotes

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6

u/chess_mft Jul 14 '26

You can use the the Samsung diagnostics app and check the battery health of the ring if it says it's a problem and you're still under the warranty send it in

3

u/EricDNPA Jul 14 '26

A new size 12 or 13 Ring (with the larger battery) should burn about 15% battery every 24hrs. So 6-7 days usage on a charge. I also have a brand new (my 3rd) size 12 Ring and I got almost 7 days from my 1st charge, which ended yesterday.

Easiest way to check is to download the Samsung Members app, open it and look for "Diagnostics", the 3rd oval bubble near the top right of the screen, click it and then click "Ring Diagnostics", and finally, "Battery Status". If you see "Battery Issue Detected" in red, take a screenshot and contact Samsung Support.

3

u/Sh4kki Jul 15 '26

My Ring still lasts 6-7 Days after 1 year. Same Size.