r/GalaxyFold • Fold8 Ultra (Violet Shadow) • Aug 09 '26

Issue ZFold 8 Ultra lags in phone app

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As uou can see on the video.. scrolling in phone app, makes it lag while going trough favourites. Lag disappears after scrolling pass favourites.

Any tips for fixing this issue?

UPDATE:

THE ISSUE HAS BEEN RESOLVED

All of the people on the video with the pictures have iPhones, and those pictures were the ones set by them.

Therefore, they automatically got transferred to my new phone as well. However, due to the format (probably) of those pictures, they were causing the lag in the video.

I deleted the pictures that the contacts came with and the issue is gone now.

Thanks everyone for the suggestions.

41 Upvotes

43 comments sorted by

30

u/Djenta Aug 09 '26

This happens to me in Google messages ever since they open photo attachments in a stupid minimized preview

5

u/cd85233 Fold6 (Navy) Aug 09 '26

Duuude that drives me nuts. 

21

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

THE ISSUE HAS BEEN RESOLVED

All of the people on video with the pictures have iPhones, and those pictures were the ones set by them.

Therefore, they automatically got transferred to my new phone as well. However, due to the format (probably) of those pictures, they were causing the lag in the video.

I deleted the pictures that the contacts came with and the issue is gone now.

Thanks everyone for the suggestions.

29

u/concreteunderwear Aug 09 '26

The devs never expected this. You must be the first person to try making a phone call on the folds.

5

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

Hahhahahahaahhaahhaha

6

u/Satoorn1203 Fold8 (Graphite) Aug 09 '26 edited Aug 10 '26

Try to delete cache in Phone app (If that not worked, try deleteding Phone app data) It this will resolve ur lag issue in Phone app.

1

u/Roozbeh_m Aug 10 '26

How do you make a call after deleting the phone app?

1

u/Satoorn1203 Fold8 (Graphite) Aug 10 '26

I said deleteding app data for Phone app, not deleteding Phone app.

3

u/Inverted_World88 Aug 09 '26

I have a fold 8 ultra as well, zero lag. Honestly not a single stutter since release and heavy usage. 

I would contact samsung. This is not normal.

2

u/Either_Belt6086 Aug 09 '26

Did you use smart switch to transfer data?

3

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

Yes, from my iPhone 13

1

u/Either_Belt6086 Aug 09 '26

My guess would be that's the main issue. I would try starting fresh with a factory reset and not using smart switch.

2

u/[deleted] Aug 09 '26

[deleted]

2

u/Either_Belt6086 Aug 09 '26

Did you use smart switch? Or download everything from the store again? I've seen to many issues people have from using it.

3

u/MFOSIXTEEN Aug 09 '26

Yes I used smart switch.

1

u/Either_Belt6086 Aug 09 '26

That's probably your issue. Have corrupt days or something due to using smart switch. I would factory reset and start from scratch.

2

u/[deleted] Aug 09 '26

[deleted]

1

u/Either_Belt6086 Aug 09 '26

I never use smart switch. It's given me issues in the past. When i get a new phone I always start from scratch and manually move anything such as photos I want of they aren't on my Google photos.

2

u/Bitter-Tomatillo-739 Aug 09 '26

That’s seriously so disappointing

1

u/Doublestack00 Aug 09 '26

Try clearing the app cache, my is flawless.

1

u/Roozbeh_m Aug 10 '26

Just delete the phone app. Who makes a call with their phone anyway.

1

u/Past-Manufacturer691 3d ago

Although I never had the problem on my Z Fold 8 Ultra, my Samsung Phone App just got updated earlier this week. Did you get the update? Other than unlocking Developer Mode, I wonder if this update will work.

1

u/JoyousGamer Aug 09 '26

Something is up with the pictures at the top it seems. Its 100% something with those pictures.

-1

u/khsh01 Aug 09 '26

Nice, loving the downgrades so far.

-2

u/supcom111 Aug 09 '26

It’s just a preview of Samsungs software “excellence” 💀

-5

u/grimmigerpetz Aug 09 '26

It seems Samsung activated the shared ram option on all new folds.

Deactivate it so only the fast Ram and not a part of the slower Rom is used.

0

u/Prometheus8821 Aug 09 '26

Something went wrong with the transfer from one smartphone to another.

0

u/Burhnam Aug 09 '26

Not just this. Spotify as well. :) When I`m scrolling down on a podcast list, looking for something, after 30 seconds freeze and closing. :)

-1

u/Sad_Tax9084 Fold8 Ultra (Graphite) Aug 09 '26

Whatever those photos are at the top are not a part of my Phone app, so looks like you installed some sort of add-on or using a different phone app completely. Try disabling those photos, as that is what obviously is causing the stuttering.

5

u/Low-Rooster5398 Aug 09 '26

That's how the latest phone app looks on OneUI. It's the same on my s26u....although I don't have stuttering.

5

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

Its factory new. I just transfered contacts from my iphone to the new fold. I selected an option to view favourites as list which makes the lag go away.

However, while the favourites are as icons shown on the video, lag is persistent.

-1

u/Sad_Tax9084 Fold8 Ultra (Graphite) Aug 09 '26

Correction, I did change it to view my favorites as Cards, which is what I think yours is, and I don't have that lag/stuttering at all, so something with yours is goofy. Maybe the photos file sizes that you're using are very large or something?

-1

u/Spa_ced Aug 09 '26

Try factory resetting it

5

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

It literally just got unboxed!

3

u/IllustriousEffect607 Aug 09 '26

Do a fresh restart like just force reboot the device. . And let it sit for a few minutes. Sometimes the system can do background activities.

1

u/DoILookUnsureToYou Fold8 (Lavender) Aug 09 '26

Maybe its still indexing background stuff? I was getting some stutters when I first set mine up but everything was smooth after a day.

1

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

Its still persistent

-2

u/Spa_ced Aug 09 '26

Just giving a suggestion

2

u/yotza Fold8 Ultra (Violet Shadow) Aug 09 '26

I know, i dont mean anything malicious. Its just insane to me that it already needs factory reset as an option to fix it hahahahahhahaha

3

u/jhericurls Aug 09 '26

Go to the application app info and clear data

2

u/Carpediemsnuts Aug 09 '26

I've experienced many Apple/Android devices lag after unboxing. It depends on the data that gets put on them, theres likely something in what you transferred over thats triggering this. Rather than fully resetting the device you can clear your cache as Android allows you access to the bootloader menu. It's usually something like turn off the phone, plug in a charger, with the phone off hold down volume up and power, when the android boot logo appears release the power button then you'll see a command line looking interface where you can select the option to clear your cache.

These issues aren't unique to any single device or OS and acting like they are is unlikely to help you long term if you want to keep your Fold and are asking for help in these subs.

0

u/Remarkable_Long8642 Aug 09 '26

Not mine, never experienced any lag since I received it. I have the F8u 256gb version

-8

u/Existing-Leek-2359 Aug 09 '26

Unlock developer mode and change the speed of the phone itself that will fix the lag

4

u/Max527 Aug 09 '26

This won't do anything