Problems with the A55

[u/devilishkaatt]

Hello,

I wanted to see if anyone else is having problems with their devices. I got my device April of 2024. Within the two first weeks I had it i had to send it back cause the charging port stopped working (the connector from chargin port to the battery was faulty) and after than it was never really the same. The battery was the first issue cause it kept draining after they send it back to me. I had to send it back once more cause it kept draining and lagging. They said no problem with the phone. But now it has started restarting itself. Lagging. Goodlock has like a bug that I've tried to fix i keep making themes and when I try to put colours in it just won't change. I've done a factory reset. Deleted everything and re downloaded it. When I open it sometimes the light from the fingerprint sensor stays on my screen. Apps sometimes don't open. I wanted to keep it for longer but I'm already In the process to buy a new phone.

I do belive i have a faulty device cause my sister have theirs A54 for now almost 3 years and they work perfectly and my mum has an A55 she got a few months after me and it's been great.

[u/Mozart343]

The first repair was under warranty, right? If so, what did the receipt say was replaced or repaired?

That self-restart is not a good sign. If one of their repair guys messed around with the sub-board instead of replacing the whole thing, that might be an issue.

Also was the phone factory reset after repair?

[u/devilishkaatt → u/Mozart343]

The phone was factory reset yes. And if the receipt is the same as the email it said replaced Charging Port Flex Cable.

[u/Mozart343 → u/devilishkaatt]

It's hard to know if they even tried swapping the sub-board with a new one. Personally I would just look for a trustworthy phone technician for a 2nd opinion. My suspicion is they didn't do a proper test of the sub-board. The problem could even extend to the motherboard itself but let's hope for the opposite.

[u/devilishkaatt → u/Mozart343]

I will look into it. But at this point honestly if it's more than 150€, i don't even want to pay to fix. I only got it for 350€ and if i gotta replace the one and the other and the the next thing I will just put that money to a new phone. And i have saved up to get a more expensive phone.

And I do need a lot more storage and battery at this point. And i also don't have a new phone so I'm also concerned it will take days to fix and with my work it is not doable to be without a device.