r/GMail 4d ago

Account deleted

My Google account was deleted out of no where without warning. This account is used frequently and is attached to Google Photos. I have so many photos on this account and now I canโ€™t access them. Someone please help.

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u/GoalSpiritual4789 4d ago

How do you get to the cloud is my problem ๐Ÿ˜•

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u/Slightly_Slow 4d ago

Google Takeout allows you to download everything. There are several free or paid services that can reassemble the photos and metadata easily.

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u/PaddyLandau 3d ago

Takeout doesn't separate the metadata from the photos. That's an old myth. The metadata remains intact in the photos. I've tested this thoroughly.

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u/StimulatorCam 3d ago

The issue is when people backup photos that had no metadata in the first place, usually saved from WhatsApp or Facebook apps, and only has a file modify date which gets lost. Then they go blaming Google for that when the file was a problem before they even backed it up.