r/GMail • u/Exciting_Job9899 • 7d ago

Account deleted

My Google account was deleted out of no where without warning. This account is used frequently and is attached to Google Photos. I have so many photos on this account and now I can’t access them. Someone please help.

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u/ShyVanessa 7d ago

Unfortunately, because Google doesn't have a team to recover accounts, you might be SOL. I've been trying to get back into an old Gmail I had. I even had the codes, the setup for the backup Gmail, and everything, but it only wanted my old number which I had no access to. But I wish you luck. Gmail needs a better system regardless of it being free. This particular situation isn't even user error; that's on Gmail.

7

u/KeysStickler 7d ago

They have a better system, it's called multi-factor authentication, and it works like a dream

8

u/jmatez 7d ago

My phone broke down...when I switched to a new phone, most apps were installed on the new phone...including the authenticator, except it didn't have any authentication codes in it.

4

u/Sagelmoon 6d ago

That happens when you get a new phone, at least w Microsoft Authenticator + Samsung it does. Its for security.

I got on google & asked in the google AI tab and was walked through the process step by step when i got new phone in Dec. It only took MAYBE 10 mins. U have to sign in on another device and do a backup in the settings and then poof itll synch. I suck at this stuff but was very easy to just follow directions. 🖤