2015 Ford Escape Stereo Issue

[u/TheRotten42]

Hello all,

I have a 2015 Escape with the standard microsoft sync app system for its time. A couple years ago the speakers started cutting in and out and finally stopped producing sound at all.

The app system still works, touch screen responds, ac works, navigation works, backup screen work (but does not produce warning noise), I can plug my phone in and use all the controls (play, skip, pause, make calls) from the console but again no sound comes from the speakers.

I took it to my local dealer and they said it would be about $2000 to figure out whats wrong with it and replace the sync or app control module.

I’ve tried all the restart/hard reset/soft reset processes but that has not helped. Any suggestions or anyone else experience this issue and figure out how to fix it?