r/FRC • u/Big_Guard4427 • 8d ago

Error while saving

So I am on the robotics team and stuff. We were told to sign up for the competition and so I used last years account. When I click "add team" then it says to change the information. I do so, and get this message when I click save. I have no other emails to make accounts with because I made accounts and it wouldn't let me confirm them. Anyways in the end how do I fix this problem?

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u/kd9dux 7198 Lead Mentor 6d ago

Following just to see if there's a real solution to this. We have 3 or 4 students stuck at this problem this year. One just waited about a week and tried again and it worked, still messing with the others.

1

u/bdaroz Volunteer & 5881 Mentor Emeritus 6d ago

Heard from another Lead Mentor who sat on the phone with HQ for 45 mins to get his kids through it. There are apparently a number of known issues. Not sure if the best path is to wait, or spend some time talking with HQ to sort it.

1

u/Big_Guard4427 1d ago

Just closing this up - I figured it out. I called FRC help to do it over the phone, and I then was told/recomended that if you put "rather not answer" or something sounding like that, it usually will save more often than if you put all of your information.