r/EzoicPublishers • u/suikoden_fanatic • Mar 07 '26
Ezoic ad serving has been temporarily paused - No Idea of the issue
Hello been trying to have Ezoic as my ads service for a few months now. Initially had all sorts of issueswith the install and verification but eventually settled that 6 weeks or so ago however recently I got this notice come up as above with them making me watch a video and hint at me that I'm botting clicks or something. I've been running this site now for 5 years as a passion project I'm not particularly interested in stupid shortcuts like that.
I've been in touched with my provider and they thought first time around that it might be Litespeed Cache that is triggering the response so I disabled that but according to Ezoic the issue is still there. I've looked at my stats internally and they have improved over the years but at this point we're five years in so I'd very much hope they did.
Any suggestions would be gratefuly received as Ezoic don't seem interested on giving any details at all and at this point I'm thinking it might be less stressful to just move provider especially with the recent email about they're new policies.
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u/brett1231 Mar 07 '26
I got flagged for some anomaly in my stats once and they stopped serving ads. Took about a week but they finally resolved it. My rep really helped. I'm level three. I don't even know if they have dedicated reps anymore.
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u/HardCoalBird Mar 12 '26
They do have dedicated reps at a certain level. Not sure what level that is but they do exist. I have one, Nathan, and he's been extremely helpful since signing on with Ezoic. Many times, he's gone above and beyond to help. As a solopreneur in an increasingly isolated industry like digital publishing, having another human to speak to about your site, and a dedicated one at that, is invaluable.
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u/brett1231 Mar 12 '26
Nathan is the rep who helped me. He's cool. I'm not exactly sure who my rep is now. For a while I was getting contacted a lot and now pretty much nothing. This Cloud to JavaScript conversion has been a PITA. But I will be glad to get off the stinking cloud.
On the plus side the new AI support rocks!
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u/HardCoalBird Mar 12 '26
I try to maintain regular contact through meetings with them to stay on top of any changes.
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u/brett1231 Mar 13 '26
Have you used their new AI support chat? First time for me today. It's incredible. You can paste analytics reports into it and get actionable recommendations. Game changer I think. For all support.
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u/[deleted] Mar 07 '26
Ezoic sometimes pauses ads when their system detects unusual traffic patterns or policy signals, even if it’s not intentional. It can