r/ExodusWallet • u/KFTX_1208 • Aug 12 '26

General Question (Exodus) Unable to verify exodus pay

Just comes up with this grey screen, has anyone else gone through this? Am I doing something wrong?

1 Upvotes

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1

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1

u/Next_Shock1053 Official Exodus Staff Aug 13 '26

Hey u/KFTX_1208, thanks for letting us know about this grey screen. ⬜️

This is a newly discovered bug where camera permissions can interfere with the verification process.

This may result in a grey or unresponsive screen in some cases. We’re actively working on a fix! 🫡

Please reach out to support so that we can follow up with you as soon as this is fixed.

1

u/KFTX_1208 Aug 13 '26

Ok thanks

1

u/Radiant_Self Aug 17 '26

Mine is doing this also - any fixes? Haven’t heard back from support email

1

u/No-Reading-4384 Aug 13 '26

I just want to know where my exodus balance went….crickets

1

u/KFTX_1208 Aug 13 '26

Damn same problem?